6/10 Okay
Sharon
Travelled with family, Travelled with group
7 Jan 2025
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a great experience this time around...
We have stayed at the Agur a couple of times and it was okay. Granted it is a budget hotel so for the price we paid, you don't expect luxury. The rooms are basic and we chose the hotel purely for convenience and budget when visiting family. This time round we had THE most uncomfortable room ever. It was roasting as the air con was blowing hot air. The bed was like a brick and we had to ask for pillows as they only provided 2 very thin ones. We couldn't open a window as we must have been near drains as there were mosquitos galore and we got bitten to pieces. The shower cubicle was rickety, extremely small and the head was hanging off the wall - if you turned around you knocked the tap to scalding or cold. And on NYE, my partner and I were stuck in the lift for 40 mins after the door slammed closed. The alarm btn in the lift did nothing and we had to phone a friend to alert reception. Even then, no apology was offered, more of a "it happens" shrug! I recommend if staying here, always go for a superior room, they aren't THAT superior, but they are tiny bit bigger and slightly more comfy. The standard room we had (Room 355) was just awful. If this hotel could get a few basic comforts sorted out (more pillows, better ventilation/beds, modernise the bathrooms a bit), it would be great for budget travellers. It's a pity as the staff are friendly and helpful and there's a nice cafe downstairs, but honestly had such an uncomfortable 3 nights here and I doubt we will stay here again.
Sharon
Stayed 3 nights in Dec 2024