Mitsui Garden Hotel Fukuoka Nakasu

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsui Garden Hotel Fukuoka Nakasu

Lobby
Public bath
Lobby lounge
In-room safe, free WiFi, bed sheets
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Nakasu 5-5-1, Hakata, Fukuoka, Fukuoka, 810-0801
  • Kawabatadori Shopping Street
    3 min walk
  • Fukuoka Anpanman Children's Museum
    4 min walk
  • Hakataza Theatre
    5 min walk
  • Fukuoka (FUK)
    12 min drive

Room options

[Check-in 1PM & Check-out 1PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 2PM & Check-out 12PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 1PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 1PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-out 12PM]Moderate Twin with Sofa Bed, Non Smoking

  • 24.3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 1PM & Check-out 1PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 1PM]Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 1PM & Check-out 1PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 2PM & Check-out 12PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 1PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-out 12PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM]Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Twin with Sofa Bed, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Moderate Twin, Non Smoking

  • 24.3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

Adjoining Rooms(2 Comfort Twin Rooms), Non Smoking(Not connecting room)

  • 24.3 sq m
  • Sleeps 8
  • 4 Large Twin Beds

Moderate Twin, Single Use, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-out 12PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 1PM & Check-out 1PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 2PM & Check-out 12PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 1PM]Moderate Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-out 12PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 1PM & Check-out 1PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 2PM & Check-out 12PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-in 1PM]Moderate Queen, Single Use, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

[Check-out 12PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 2PM & Check-out 12PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-in 1PM]Comfort Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

[Check-out 12PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Standard Double, Non Smoking

  • 17.9 sq m
  • Sleeps 3
  • 1 Double Bed

Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM]Comfort Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Standard, 1 Bed Queen, Single Use, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard, 2 beds (+ extra), Bathtub, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Check-in 1PM & Check-out 1PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard,1 bed Double, Bathtub, Single Use, Non Smoking

  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM & Check-out 1PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard, 1 bed Double, Shower, Single Use, Non Smoking

  • Sleeps 2
  • 1 Double Bed

[Check-in 1PM]Superior State Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-out 12PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM & Check-out 1PM]Superior Twin, Non Smoking

  • 25.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 2PM & Check-out 12PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

[Check-in 1PM]Superior State Twin, Single Use, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior, 2 beds, Bathtub, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

Superior, 2 beds, Shower, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

Standard, 2 beds (+ extra), Bathtub, 2 People Use, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard, 2 beds, Shower, Single Use, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

Standard , 1 bed Double , Bathtub, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior , 2 beds , Bathtub, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard , 2 beds (+ extra) , Bathtub, Non Smoking

  • 24.3 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard , 2 beds , Shower, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard , 1 bed Queen, Non Smoking

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard , 1 bed Double , Shower, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior , 2 beds , Shower, Non Smoking

  • 25.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double, Single Use, Non Smoking

  • 17.9 sq m
  • Sleeps 2
  • 1 Double Bed

Adjoining Rooms(2 Moderate Twin Rooms), Non Smoking(Not connecting room)

  • 24.3 sq m
  • Sleeps 8
  • 4 Large Twin Beds

Adjoining Rooms(2 Moderate Twin with Sofa Bed Rooms), Non Smoking(Not connecting room)

  • 24.3 sq m
  • Sleeps 10
  • 4 Large Twin Beds and 2 Twin Sofa Beds

Similar properties

About the area

Fukuoka

Located in Fukuoka (Hakata Ward), Mitsui Garden Hotel Fukuoka Nakasu is within a 15-minute walk of Canal City Hakata and Tenjin Underground Mall. .This hotel is 1 mi (1.5 km) from Port of Hakata and 1.3 mi (2 km) from Marine Messe Fukuoka.

What's nearby

  • Fukuoka Anpanman Children's Museum - 4 min walk - 0.4 km
  • Canal City Hakata - 9 min walk - 0.8 km
  • Tenjin Underground Mall - 10 min walk - 0.9 km
  • Port of Hakata - 19 min walk - 1.6 km
  • Marine Messe Fukuoka - 2 min drive - 2.1 km

Getting around

  • Nakasu-Kawabata Station - 3 min walk
  • Tenjin Station - 9 min walk
  • Fukuoka Airport (FUK) - 12 min drive

Restaurants

  • ‪The Lively Hakata Fukuoka - ‬2 min walk
  • ‪masurao fukuoka - ‬1 min walk
  • ‪松屋 - ‬1 min walk
  • ‪THE LIVELY BAR - ‬1 min walk
  • 小野の離れ 博多本店

About this property

Mitsui Garden Hotel Fukuoka Nakasu

Hotel with a 24-hour front desk, a short walk to Canal City Hakata
Mitsui Garden Hotel Fukuoka Nakasu offers 257 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Fukuoka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 257 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Mitsui Garden Hotel Fukuoka Nakasu, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mitsui Garden Hotel Fukuoka Nakasu has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2750 for adults and JPY 1300 for children
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Spa

  • Indoor public bath (no minerals)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mitsui Fukuoka Nakasu Fukuoka
Mitsui Garden Hotel Fukuoka Nakasu Hotel
Mitsui Garden Hotel Fukuoka Nakasu Fukuoka
Mitsui Garden Hotel Fukuoka Nakasu Hotel Fukuoka

Mitsui Garden Hotel Fukuoka Nakasu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 874 reviews" "
Rating 8 - Good. 240 out of 874 reviews" "
Rating 6 - Okay. 66 out of 874 reviews" "
Rating 4 - Poor. 25 out of 874 reviews" "
Rating 2 - Terrible. 7 out of 874 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tsz Yan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff, convenient location for shopping, very clean hotel
Stayed 5 nights in Aug 2024

8/10 Good

Hongjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The inside of a rocker in the public bath has bad smell.
Stayed 3 nights in Aug 2024

6/10 Okay

Kaman

Disliked: Room comfort
Not a 4-star hotel!
We booked the deluxe twin room and it is very small. Basically no space between the two single beds. Hot bath does not have towel and need to bring the room towel. Not really offering 4-star service and the price is the highest for this trip so far - we have been to Kyoto, Kobe and Kagoshima.
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, and nice modern facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nicolas

Stayed 4 nights in Jul 2024

8/10 Good

mijong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and nice restaurant!
Stayed 1 night in Jun 2024

10/10 Excellent

Hyacinth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location when in Fukuoka, close to shopping, dining and subway. Nice hotel.
Stayed 2 nights in Jul 2024

8/10 Good

HSIANG-CHIEH, Taipei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is great
Stayed 1 night in Jul 2024

10/10 Excellent

Patchamon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Chuen Lai

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast not much choices
Stayed 5 nights in Jun 2024

10/10 Excellent

Mychal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Victoria

Stayed 1 night in Jun 2024

6/10 Okay

Kyota, Singapore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor housekeeping. poor customer service at the front desk. Its self-checkin kiosk is very inefficient and user unfriendly. Amenities are available for self-collection instead of being provided in the room. Very disappointing. Never again. これが今の日本のホテルの標準サービスかと思うと非常に恥ずかしい。
Stayed 2 nights in May 2024

8/10 Good

Rommel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is another Mitsui Garden Hotel so you may end up in the wrong Mitsui Garden Hotel in Fuokoka. Best value hotel near train station, shopping centre and places to visit. Good alternative for less pricer option.
Stayed 5 nights in May 2024

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Yanning

Liked: Cleanliness, amenities
Excellent!
Stayed 1 night in May 2024

6/10 Okay

Patti

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Mitsue
Check in was not good. I was overcharged 5,000 yen for my room versus my confirmation email.
Stayed 2 nights in May 2024

10/10 Excellent

Minsun

Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personel and housekeeping stafff were courteous and acccomodating throughout our stay. Exceptional service which reflects Japanese culture. Would definitely return to Fukuoka and Mitsui Garden Nakasu.
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by friendly staffs
Excellent service by kind, friendly and beautiful staffs! They take the time to help on my request for luggages transfer to airport and always keep their professional smile! Satisfied with everything except that coin laundry area needs improvement. Unfortunately with only 3 combo coin laundry machines on sites, many of these selfish hotel guest still occupied the machine by not picking up their clothings until hours after it was done
Stayed 1 night in Apr 2024

4/10 Poor

Gilbert Tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is too small
Stayed 1 night in Mar 2024