The front desk staff was friendly and informative. The breakfast staff was doing an excellent job keeping food available for the large number of guests. The cleaning staff was on site, constantly working. I thanked every staff member I saw. Unfortunately, there were no pool towels available, so we used our room towels. We requested 2 more towels, twice, but never received any more towels to shower with. Also, the sink and tub both had draining issues, and one of the lamp shades by the bed was covered with brown droplet stains.