For starters, at check-in they tried to charge us an additional incidental fee for each of the 2 nights. We explained that the room, parking, and incidental had been paid that morning even tho we had selected to pay at arrival- peculiar to select pay at hotel but force us to pay earlier in the day to keep our reservation, per their policy as they stated. A different staff member stepped in to look over the reservation to see all had been paid.
We selected for the balcony with a view, apon entering our room the door to the balcony was screwed shut and the scaffolds from the construction were in front of our window. That was not the view we were looking forward to nor not having access to the balcony.
The shower/bathtub combo did not drain well, stood in water well past ankle deep.
There was loud commotion, hollering, cussing from other guests outside of our room- lasted about 10 minutes. No hotel staff calmed the situation and the following day other guests complained of the disgruntle guests.
At checkout we inquired compensation due to not being able to use our balcony as we paid over $600 for 2 nights. They removed the 2 $10 parking fees…. needless to say we will not stay at this location again.