With a stay at The Residency Inn in Galveston (Near West End), you'll be within a 5-minute drive of Galveston Seawall and Moody Gardens. .This hotel is 3.3 mi (5.4 km) from Port of Galveston and 3.6 mi (5.7 km) from Port of Galveston Cruise Terminal.
What's nearby
Galveston Island Convention Center - 3 min drive
Moody Gardens - 5 min drive
Galveston Schlitterbahn Waterpark - 5 min drive
Port of Galveston - 5 min drive
Port of Galveston Cruise Terminal - 6 min drive
Getting around
Houston, TX (EFD-Ellington Field) - 38 min drive
Restaurants
Moody Gardens - 5 min drive
McDonald's - 17 min walk
Whataburger - 2 min drive
Starbucks - 3 min drive
Taco Bell - 10 min walk
About this property
The Residency Inn
Galveston hotel in Near West End with 2 outdoor pools and a 24-hour front desk
The Residency Inn offers 80 accommodations with irons/ironing boards. Televisions come with cable channels.
Bathrooms include bathtubs or showers. This Galveston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and public transport
Free uncovered self-parking on site
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Laundry facilities
Conveniences
ATM/banking services
Newspapers in reception
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bathroom
Bath or shower
Private bathroom
Entertainment
TV channels
More
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 25.00 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
The Residency Inn Hotel
The Residency Inn Galveston
The Residency Inn Hotel Galveston
The Residency Inn Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 126 out of 484 reviews
10 - Excellent
126
Rating 8 - Good. 39 out of 484 reviews
8 - Good
39
Rating 6 - Okay. 59 out of 484 reviews
6 - Okay
59
Rating 4 - Poor. 59 out of 484 reviews
4 - Poor
59
Rating 2 - Terrible. 201 out of 484 reviews
2 - Terrible
201
4.8/10
Cleanliness
6.4/10
Staff & service
4.4/10
Amenities
4.4/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Okay
travis
Travelled with family
19 Nov 2024
Liked: Staff & service
travis
Stayed 1 night in Nov 2024
8/10 Good
dale
Travelled with group
18 Nov 2024
Liked: Cleanliness, staff & service, room comfort
Purpose served
Good spot to crash and shower. For the price i paid it was good value. Would stay again.
The pictures are not accurate. My room was in between a police investigation. There was blood in the walls when we asked to change a room they told me they couldn’t do it. Roaches rats were in the room. This is the worst of the worst that I’ve ever been in. It was so bad. We just walked out. Told the person in the front desk. We could’ve stayed there no more they didn’t try to offer us any accommodation whatsoever.
Disgusting in every way. Unsafe. Checked out 30min after checking in. Thats because I was calling for a different hostel. They would refund any of the charge.
The property was ran down, there was sightings of dead and live roaches in the bed. No elevators. Conditions were substandard, I wonder how Expedia could keep them on their list of recommendations. I made a complaint and a request to be compensated for room rate based on what the conditions of the rooms and no one called me back. In all my years of travel, these were the worst accommodations ever. Was misled by the false advertising of the site and pictures of the rooms. Awful. No where to hang your clothes…Glad it was only 1 night as our group was leaving next day on a cruise. This place will never be on my list again. The ratings from others are true. We had to switch hotels last minute due to storm damage at our prior hotel. This hotel was not worth the expensive price it listed. Buyer be aware!
The first room we were in was dirty the floors were wet there were dirty towels on the floor by the A/C and the room smells of smoke. We were given another room that was better but not much better.
This place is not fit for purpose and basically unsanitary. It should not be listed on Expedia. No manager on site, conveniently, when I tried to escalate my concerns on arrival. I have since escalated a formal complaint with Expedia and will be seeking a full refund for the cost of my stay.
Definitely the dirtiest stay I’ve ever had! Our room was not cleaned! Dirty bathroom that wasn’t wiped down, paint spills all over including the tub. Exterior door looked like it was broken into & not patched up which didn’t make us feel safe. Could see daylight all around the AC unit. Whole property needs a lift.
Tiffany
Stayed 1 night in Nov 2024
10/10 Excellent
Adriana
7 Nov 2024
Liked: Cleanliness, staff & service
Slowly but surely it's starting to become a very nice and affordable hotel
Stay was for 2 nights however only was able to stay one. First night the tv was broken and no phone to call anyone for help with that and the a/c. Second night got locked out of my room and had no staff on property to help nor did I have any way of calling. Had to sleep in my car and stayed off property as the are did not seem safe. Attempted to get a refund for even the one night but can’t since the property doesn’t have the courtesy of cooperating with agency. Now I’m out the money of a hotel I couldn’t even stay at.