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Edgewater Hotel - Gatlinburg

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | View from room
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    4 min walk
  • Traffic Light #5
    4 min walk
  • SkyPark
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Room

Room

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Edgewater Hotel - Gatlinburg is within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. .This hotel is 0.3 mi (0.5 km) from Anakeesta and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • SkyPark - 4 min walk
  • Anakeesta - 6 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • Gatlinburg Convention Center - 6 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fishing
  • Fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 903 out of 1654 reviews" "
Rating 8 - Good. 498 out of 1654 reviews" "
Rating 6 - Okay. 176 out of 1654 reviews" "
Rating 4 - Poor. 54 out of 1654 reviews" "
Rating 2 - Terrible. 23 out of 1654 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very confusing to check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. Only complaint is the wait for the elevator and lack of be ventilation in the elevators.
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities
We really enjoyed this hotel. It wasn’t always quiet but generally doors quit slamming before 10:00 The reason for 4 stars was the breakfast provided. While I’m glad to get some juice and coffee it’s the same as most. This hotel is so nice I guess I expected a little more. The other reason may or may not bother you but it did my party a little bit. The hotel uses key cards which is fine but there’s no security to get to any of the hotel floors. It would be nice to have the doors and or elevator have more security to only let in patrons who have a key card. Pillows, linens and mattresses were good. A little general maintenance here and there (tile was cracked around the shower). But all in all this hotel was better than most.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth, Rocky Point

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this hotel and I'd definitely stay again. The pool area is amazing and relaxing. Is was walking distance to the parkway which made it convenient for shopping, activities and dining.
Stayed 5 nights in Sep 2024

10/10 Excellent

pam, Clinton township

Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, off the main road, covered parking. Provided wildlife entertainment-black bear on the property.
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location! Everything is in walking distance!
Stayed 4 nights in Sep 2024

10/10 Excellent

Madilyn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

ROBERTO

people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and the room itself. It was so convenient being right next to parkway we literally walked everywhere we went unless we went to pigeon forge!
Stayed 3 nights in Aug 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

6/10 Okay

jenious

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Caitlin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except the bathroom is super small and the tub was leaking
Stayed 5 nights in Sep 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and so close to everything! It was nice not have to pay to park everyday and everything was in walking distance. The river was beautiful and you could see the fish in the nice clear water. The breakfast was a plus and the stay was very friendly and helpful. We celebrated our anniversary and the staff left two champagne glasses and a card in our room for us!! The only thing that I would change is that the air conditioner was a little loud. Other than that, no complaints! We really enjoyed our stay and would stay here again in a heartbeat!!
Stayed 3 nights in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Sep 2024

8/10 Good

deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Fav, but needs some tweaks!
We love the creekside view, with balcony rooms. It’s a quick convenient walk to the Main Street. The hot breakfast and the staff that run it are awesome. The maid staff and workers that you meet in the halls are all extremely nice. The cons are the desk staff. They aren’t rude but they aren’t welcoming. They need the other staff to show them how to step up their game. One of the hot tubs was broken or entire visit, so they other one was over crowded and people staying in it. We waited an hour sitting outside around the fire (which is really nice) and then said forget it. The beds are set on metal frames that over the years have become squeaky and clankety. It is still one of our favorite places to stay, because the good things exceed the bad.
Stayed 2 nights in Sep 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service
Elevators are slow.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife stayed for 2 nights. The staff was extremely nice. The room was clean. The bed was was very comfortable. We loved that it was walking distance to shops and food. The continental breakfast was great with a good variety of food. Definitely going to stay next time we visit.
Stayed 2 nights in Sep 2024

6/10 Okay

EVELYN, haughton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was great. Everything within walking distance. Hotel is old and definitely needs some upgrades. Also parking garage very hard to park a full size truck
Stayed 3 nights in Sep 2024