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Howard Johnson by Wyndham Downtown Gatlinburg

2.5 star property

Photo gallery for Howard Johnson by Wyndham Downtown Gatlinburg

Land view from property
Lobby
Interior entrance
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Room, 2 Queen Beds, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Anakeesta
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Gatlinburg Convention Center
    ‪7 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(264 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Gatlinburg

When you stay at Howard Johnson by Wyndham Downtown Gatlinburg in Gatlinburg, you'll be in a national park, within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This hotel is 0.5 mi (0.8 km) from SkyPark and 0.6 mi (0.9 km) from Gatlinburg Space Needle.

What's nearby

  • Anakeesta - 3 min walk - 0.3 km
  • Ripley's Aquarium of the Smokies - 3 min walk - 0.3 km
  • SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 7 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ole Red - ‬7 min walk

About this property

Howard Johnson by Wyndham Downtown Gatlinburg

Hotel with free parking, a short walk to Ripley's Aquarium of the Smokies
Howard Johnson by Wyndham Downtown Gatlinburg offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Gatlinburg hotel provides complimentary wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Johnson's Inn
Johnson's Downtown Gatlinburg
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Johnson's Inn
Johnson's Inn Downtown Gatlinburg
The Johnsons Inn

Howard Johnson by Wyndham Downtown Gatlinburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 743 out of 1470 reviews
Rating 8 - Good. 416 out of 1470 reviews
Rating 6 - Okay. 183 out of 1470 reviews
Rating 4 - Poor. 63 out of 1470 reviews
Rating 2 - Terrible. 65 out of 1470 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it being close to the gatlinburg strip. Also was quiet even with being a busy weekend
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities

Overall nice stay

Everything was great, the location was great, everything was clean, plenty of hot water, but the bed was the hardest and most uncomfortable thing I’ve ever slept on. The balconies and seating were nice to enjoy the weather and surrounding mountains. No smell of weed, like there seems to be literally everywhere else.
Stayed 1 night in Mar 2025

10/10 Excellent

YENIMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

Love the location. Cleanliness and value. Staff was friendly also.
Stayed 3 nights in Mar 2025

6/10 Okay

John

Travelled with family
Disliked: Staff & service, amenities
Bathroom light never worked, mini fridge and maid skipped my room two days in a row. I went to the front desk twice but no results with the issues!! They don't care
Stayed 4 nights in Mar 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean rooms and great location. Thermostat in the room could have been better
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Krystal

Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet off the strip but walkable to it. Easy in and out check in. Friendly staff. Loved having a balcony to sit on. Only downer of that was the smoking neighbors. Had to go inside and even made our room smell like smoke. But that is no fault of the hotel, just be aware it happens. Will definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value.
Stayed 5 nights in Mar 2025

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service

First negative review ever given.

We are a family of 7 and we book way ahead of our planned trips in order to get joining rooms. We showed up and did not have joining rooms. Spoke to Danielle at the counter and she said there were no notes made but when I showed her there was she said “ Well I see it now but I didn’t assign the rooms and there is nothing I can do!” She said “Let me help the next people and I’ll deal with you later.” I asked Danielle why she was being rude and she said she wasn’t and she said she didn’t say that. We have been coming here for over a decade and this was very rude. We came here before the renovations and have always left a good review. In fact, I’ve never left a bad review anywhere prior to this one. As I said, we purposely book well in advance since we have a need for two joining rooms. On this night, we had to sleep with adults in different rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sarah J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and close to the strip! The location was perfect!
Stayed 3 nights in Mar 2025

2/10 Terrible

Amela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs!!!

There were bed bugs in the room. The management did nothing to fix the situation, and won't even respond to calls. I had to send my expensive luggage to be treated just to be sure we didn't bring any bugs in the house from the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Property conditions & facilities
The door was hard to open for the bathroom the back door would not stay closed unless it was locked other then that the room was fine
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Nathan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very good for the price
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good condition, everything was working perfectly and the staff at the main office was super nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated.
Stayed 2 nights in Mar 2025

8/10 Good

Zachary

Stayed 3 nights in Mar 2025

10/10 Excellent

Alexia

Travelled with family, Travelled with family and small children
Our room was very clean enjoyed our stay definitely would stay here again!
Stayed 1 night in Mar 2025