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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Room, 2 Queen Beds, Non Smoking
Desk, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    1 min walk
  • Gatlinburg Space Needle
    2 min walk
  • Traffic Light #8
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Bathroom

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room
Reagan Resorts Inn
Parking included
Free WiFi
Air conditioning
Housekeeping
4.2 out of 5, Very good, (1501)
The price is NZ$180
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Gatlinburg

With a stay at Microtel Inn & Suites by Wyndham Gatlinburg in Gatlinburg (Downtown Gatlinburg), you'll be steps from Gatlinburg Convention Center and Gatlinburg Space Needle. .This hotel is 0.5 mi (0.8 km) from Great Smoky Mountains National Park and 0.5 mi (0.9 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 1 min walk - 0.1 km
  • Gatlinburg Space Needle - 2 min walk - 0.2 km
  • SkyPark - 3 min walk - 0.3 km
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km
  • Anakeesta - 11 min walk - 1.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬3 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬3 min walk
  • ‪Smith & Son Corner Kitchen - ‬2 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at one of the 4 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 10 restaurants and 4 coffee shops
  • 4 bars/lounges
  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 6.0 per stay

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 255 out of 1004 reviews" "
Rating 8 - Good. 246 out of 1004 reviews" "
Rating 6 - Okay. 208 out of 1004 reviews" "
Rating 4 - Poor. 139 out of 1004 reviews" "
Rating 2 - Terrible. 156 out of 1004 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not the cleanest/fanciest hotel we’ve ever stayed in. There was a weird smell as soon as you walked through the door to enter the hotel. Our room also smelled kind of funky, and the carpets felt sticky, well worn. With all that being said, staff was pleasant and accommodating. The hotel was super close to all the shops making the walk much easier. I think this hotel is just very busy and staff/management can’t keep up with the traffic that comes through.
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations met all of our needs. Plenty of room. Booked a two bed room. Only single bed rooms available so we were given two adjoined rooms. Great area and location. Just a 2-3 minute walk from the main strip in town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suites
Stayed 5 nights in Aug 2024

6/10 Okay

Glenn

Disliked: Amenities, property conditions & facilities
The location to Gatlinburg was great. The hotel and room was not like the pictures posted. The room are aged and in need of some TLC. The bed how ever, was comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of strip
Stayed 2 nights in Aug 2024

2/10 Terrible

Tania

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Aug 2024

10/10 Excellent

Courtney

Stayed 2 nights in Aug 2024

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlie

Stayed 3 nights in Jul 2024

2/10 Terrible

Kayla

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay here
It’s been horrible. First room bathroom was so nasty. Second room not much better. The whole 3rd floor where they put us was dirty with all the doors to the rooms open was like this the whole night / day. Mirrors dirty in our room , bath I don’t even want to shower will do that when I get home. They were cleaning the rooms starting at 7am waking us up. The staff acts like they don’t want to be here and we’re an inconvenience being here. I’m praying we’re not sick after this. Never have I just wanted to leave and go home and came close to doing so in the middle of the night cause I’m so grossed out
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud & dirty
Cheap hotel, stairs falling apart. Unfortunately, they cannot control rude quests yelling in the hallways & rooms until 6am and leaving their trash all over the stairwells and parking garage.
Stayed 1 night in Aug 2024

8/10 Good

Brandon

Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE unless you enjoy mold, mouse droppings, bugs, cigarette smell, and rude service. Within minutes of checking in, my husband and I returned to our vehicle and booked a different hotel. Of course, when we went back inside to report the issues, the front desk lady was rude and unable to reach the manager. I'm sure we won't see any of our money back, but I'm not surprised as the only thing this hotel has going for itself is location and obviously fake photos online. Do yourself a favor and stay clear! Enjoy your vacation elsewhere. This hotel has been reported to Expedia. It is also being reported to the health department and local authorities.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience. The bedding and sheets in the room appeared to have not been washed from the previous guest, and I also discovered a stain on the throw pillow. To make matters worse, I found a vape in the bed, which was extremely unpleasant. This experience was truly upsetting, especially because I had recommended your hotel to other guests and speakers attending the Bigfoot yearly conference. I believe that such oversights are a failure on the part of the hotel and its staff. Given the circumstances, I kindly request a refund for my stay. I certainly did not have a restful night, and the unsanitary conditions were completely unacceptable. I hope that the hotel will take the necessary steps to prevent such incidents in the future and ensure that other guests do not have to go through a similar experience. In addition, after going to dinner, I returned to my room to find my closet open and my things moved.
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Stayed 3 nights in Jun 2024

6/10 Okay

Debra

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Older property but clean. Staff was very responsive and polite.
Stayed 2 nights in Jul 2024

4/10 Poor

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing is location
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance to all the places I wanted to go
Stayed 4 nights in Jul 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very dirty and outdated. Not a pleasant experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Drug Parafenalia
The room temperature, water pressure, and bed were adequately comfortable. However a member of the houskeeping staff left behind drug parafenalia in my room. The manager removed it, but offered no apology or discount/refund for the potential exposure i was subjected to.
Stayed 2 nights in Jul 2024

6/10 Okay

Katie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and price. However, the actual rooms were very old and grimey. The hallways were very hot and floor was dirty. The floors of the room also felt very dirty.
Stayed 5 nights in Jul 2024

6/10 Okay

Kevin

Liked: Amenities
Disliked: Property conditions & facilities
This property is a very old, tired hotel that needs a massive upgrade. Their solution to everything is just to put paint on it. I could not drink my coffee because there was a resident bug in the coffee maker, and the check-in experience with the staff was less than inviting. I felt like I was bothering them by showing up. This is a definite you get what you pay for property
Stayed 1 night in Jul 2024

4/10 Poor

Tommy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was conveniently located near the attractions of Gatlinburg and had free parking. The lobby space and dining area were very unclean. The hallway to the room had stains all in the carpet, dim lighting, and dirty walls. The mattress cover had spots on it, the bathroom above the shower had mold, and behind the door in the bathroom had spiderwebs. The elevator smelled of mold and was not very clean either.
Stayed 3 nights in Jul 2024