2/10 Terrible
Samek G.
20 Feb 2025
Disliked: Cleanliness
Not a good experience
Our experience at this Stayz property was extremely disappointing. When we checked in around 2:40 PM, the place was completely unclean. The beds upstairs were unmade, the toilet and kitchen still had the previous guests’ belongings and rubbish, and the toilet seat was broken. The kitchen counters had toast crumbs, and we found old chip packets and rubbish on the sofas, under the beds, and around the property.We contacted the host, but their response was minimal. A cleaner arrived but only agreed to make the beds and wipe down the toilet and shower. There was no sense of responsibility or care for the condition of the property. On top of that, we were provided with only one toilet roll for a group of four adults and two kids. We had to buy our own, and the next day, they brought us just one extra roll, which was still not enough.Before we could even begin to enjoy our stay, we had to vacuum and clean the entire property ourselves. This was supposed to be a special trip for our 10-year anniversary, but instead of making good memories, we were left with a terrible experience. We would not recommend this property to anyone. We will be seeking some sort of compensation for the condition of the property.
Samek G.
Stayed 2 nights in Feb 2025