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citizenM Geneva

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Geneva

Building design
Property entrance
Point of interest
King Room - Lake View
Check-in/check-out kiosk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • City Center Shopping Area
    1 min walk
  • McDonald's
    2 min walk
  • Molard Tram Stop
    2 min walk
  • Geneva (GVA-Cointrin Intl.)
    28 min drive

Room options

View all photos for King Room - Lake View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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The price is NZ$316
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Ruby Claire Hotel Geneva

About the area

Geneva

CitizenM Geneva is centrally located in Geneva, a 4-minute walk from Rue du Rhône and 6 minutes by foot from Saint-Pierre Cathedral. .This hotel is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.

What's nearby

  • Rue du Rhône - 4 min walk
  • Saint-Pierre Cathedral - 6 min walk
  • University of Geneva - 9 min walk
  • Jet d'Eau Fountain - 17 min walk
  • United Nations European Headquarters - 6 min drive

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Läderach - ‬2 min walk
  • ‪Les Aviateurs - ‬4 min walk
  • ‪Confiserie Sprüngli - ‬2 min walk

About this property

citizenM Geneva

Lakefront Geneva hotel connected to a rail/subway station, steps from Saint-Pierre Cathedral
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 144 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: CHF 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-cm LED TV
  • TV channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 479 out of 697 reviews" "
Rating 8 - Good. 155 out of 697 reviews" "
Rating 6 - Okay. 29 out of 697 reviews" "
Rating 4 - Poor. 20 out of 697 reviews" "
Rating 2 - Terrible. 14 out of 697 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Zheyi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city center. Nice and clean, as always.
Stayed 3 nights in Jul 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So, this is a no-frills hotel in a great location. The rooms are really small and the layout is a bit inconvenient with the orientation of the bed causing one person to crawl over the other in order to use the bathroom in the middle of the night. The hotel is run by a bunch of twenty-somethings, but they did an excellent job and were really helpful. Outside of the small room, our stay was quiet and comfortable. You will hear the trams as the street adjacent is the tramway, but they didn't bother me. Otherwise, the hotel is in a great location in the old town. The lake view rooms are not worth paying-up for as the lake is too far away for a view. Breakfast is good, but ridiculously expensive with no cook to order. All considered, I probably wouldn't stay there again because of the size of the rooms, but that's the only real drawback.
Stayed 3 nights in Sep 2024

10/10 Excellent

Boguslaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for Geneva
Stayed 1 night in Sep 2024

10/10 Excellent

Sonia, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern style used for booking process and room amenities. We would like to give this hotel 5 stars because everything was perfect. Especially because we were treated so nice and with so much compassion due to missing our luggage by the airport for 2 days. These two employees made our stay so relax and beautiful. Iris and this amazing guy that I can’t remember his name right now. I am getting old. lol These two made out stay amazing 😘 Thank You Citizen M hotel for hiring such beautiful people. ❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
Loved the artistic creative atmosphere and great location across from the beach.
Stayed 1 night in Sep 2024

8/10 Good

Arshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice funky hotel utilising tech savvy from check in , room functionality and check out services. Nice location right between old town and the city centre overlooking lake Geneva.
Stayed 1 night in Sep 2024

4/10 Poor

Frances

Travelled with partner
Recognizing that Citizen M isn’t targeted at my age group (room was decorated like a freshman girl’s dorm), I have the following comments: The shower and toilet are a few feet apart and everything got drenched. The room smelled of cigarette smoke with a strong overlay of disinfectant. The “lake view” we paid extra for was a tiny sliver you almost had to squint to see - not worth it. The main area decor was rather techno-dystopian, but I recognize this may be geared to the under-50 crowd. Breakfast was ok, but quite expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services were really good
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly and very helpful staff. Clean room and excellent location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ismael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms, feels like being on a cruise ship, but the space is so well organized that I did not mind the small square footage. Great hotel with funky/artsy decor, good breakfast, very central, quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property, as it’s very high-tech and very efficient! Everything is at the touch of the button. The rooms are small. The bed backs up to the window, but how often are you in the room anyway?! It had everything we needed and it was perfect! The staff was very friendly and responsive! This hotel was in an awesome location! Walkable to everything! We loved it and will definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Amenities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Boguslaw

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Aug 2024

8/10 Good

Pierre, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the location of this hotel. It’s Walking distance to all the important tourist sites in the downtown area
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

8/10 Good

oscar

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Hamid

Travelled with family
Disliked: Amenities, property conditions & facilities
Luxury if you are just out of prison as the bedroom is the same size. 2 meters x 5 meters. Width is exactly that of the double bed. I genuinely believe no hotel should be allowed to have such unacceptably small rooms. Unless it is the cheapest in Geneva and you can only afford it, do not not book here. You have been warned
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful breakfast. Simple but comfortable room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. High tech for those techies!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and very clean. Although the rooms are small, they are awesome - king size beds, blackout shades, and a rain shower. Strong wifi throughout. The bar and lounge space is casual with a nice variety of seating options. Staff were friendly. We chose a courtyard facing room and there was zero noise at night. Highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience at CitizenM hotel. Super location with shops and restaurants right on our door step. All the staff were very friendly and helpful. 24 hr food service!! Complete automatic blackout blinds, very nice!! Our room was on the smaller size, which didn’t bother us but might be an issue for some travelers. The king size bed was perfectly comfortable but the bed is flush with the window so whom ever is on that side of the bed has to climb over the other person to get out or the other person has to get out of the bed to let you out…… I would stay at a citizensM again
Stayed 2 nights in Aug 2024

8/10 Good

Laurie-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was friendly and helpful. Hotel close to everything. Only issue we had was the cleaning staff on the day our room was to be clean completely. We believed they forgot to do our room and by 5pm, we contacted the front desk and they had someone go to our room to clean it. However, they did not empty the trash which had 3 days worth of garbage in it nor did they replaced the toilet paper. I had to call the front desk to have someone take the garbage away and bring us toilet paper. Besides this, I highly would recommend this hotel.
Stayed 6 nights in Aug 2024