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H Residence

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H Residence

Family Room
Front of property
30-inch flat-screen TV with satellite channels, TV
Interior
Full-sized fridge, stovetop, electric kettle, rice cooker

Reviews

5.4 out of 10

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
46, Jalan Kelawai, Georgetown, George Town, 10250
  • Gurney Drive
    5 min walk
  • Pulau Tikus Market
    6 min walk
  • Gurney Plaza
    10 min walk
  • Penang (PEN-Penang Intl.)
    32 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Deluxe Room

Triple Deluxe Room

Triple Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom

Deluxe Double Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Four Bedrooms Suite (5 Double and 4 Single beds)

Four Bedrooms Suite (5 Double and 4 Single beds)

Four Bedrooms Suite (5 Double and 4 Single beds)

  • 450 sq m
  • City view
  • Sleeps 20
  • 3 Double Beds

About the area

George Town

With a stay at H Residence in George Town (Downtown George Town), you'll be a 5-minute walk from Gurney Drive and 10 minutes by foot from Gurney Plaza. .This guesthouse is 2.4 mi (3.8 km) from KOMTAR and 2.7 mi (4.3 km) from Swettenham Pier Cruise Terminal.
View more Guest houses in George TownOpens in a new window

What's nearby

  • Gurney Drive - 5 min walk - 0.5 km
  • Gurney Plaza - 10 min walk - 0.9 km
  • Gleneagles Penang Medical Centre - 10 min walk - 0.9 km
  • KOMTAR - 4 min drive - 3.9 km
  • Arulmigu Balathandayuthapani Temple - 5 min drive - 3.8 km

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 32 min drive

Restaurants

  • ‪Bali Hai Seafood Market - ‬5 min walk
  • ‪Song River Coffee Shop - ‬4 min walk
  • ‪Corner Club - ‬4 min walk
  • ‪家式肉骨茶 - ‬5 min walk
  • ‪Hachiban Izakaya 八番 - ‬3 min walk

About this property

H Residence

Guesthouse with free parking, a short walk to Gurney Drive
H Residence offers 16 air-conditioned accommodations with complimentary bottled water and rice cookers. Guests can make use of the shared/communal kitchen.

Bathrooms include showers, complimentary toiletries, and hair dryers. 30-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Recreational amenities at the guesthouse include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This guesthouse also features complimentary wireless internet access and barbecue grills.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Outdoor pool
  • Playground

Guest services

  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Fridge
  • Rice cooker
  • Shared kitchen access
  • Stovetop

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 45 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

H Residence Apartment Georgetown
H Residence Apartment
H Residence Georgetown
H Residence House Penang
H Residence House
H Residence Penang
H Residence Penang/George Town
H Residence Guesthouse George Town
H Residence George Town
H Residence Guesthouse
H Residence George Town
H Residence Guesthouse George Town

H Residence Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 16 out of 45 reviews" "
Rating 4 - Poor. 8 out of 45 reviews" "
Rating 2 - Terrible. 10 out of 45 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Vanessa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not updated. I was informed that they have shifted to Mansion One when I called up upon check-in. And the manager promised this is much better than the previous one. This wasn't the main concern anyway. What disappointed us was the room condition, which was totally different from what was advertised. There wasn't lighting in the room. I requested to change to another room yet was informed than all rooms are fully booked. They sent a maintenance guy to change lightbulb. However the entire room was still very dim as it only come with one warm light bulb, while the other side haa only wires hanging over the ceiling without any lightinh point at all. What worsen my experience was the cleanliness of the place. The floor was like never been mopped, it was so sticky that I gotta put up my own slippers indoor. The bed sheet was stained, toilet roll was wet, cleaning tools were left everywhere in the room, TV wasn't working at all, aircon was super noisy. Gosh this is never up to the standard of a hotel, not even a home stay. At that moment, I felt like being cheated and called up the manager again and he said there's nothing much he can do but offered to change to a better room the next night. Well we have to take it, praying hard that the next night we can get a better room. Fortunately we were really given a better room on the next day. This room is much greater, yet the TV was still not working. Whatever it is, I'm not going to return to this place anymore.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
NEVER BOOK THIS PLACE. I booked H residence because I wanted the gym facilities. Was told H residence was closed down permanently and I had to go to Mansion One. IF I WANTED Mansion One, I would have booked Mansion One! To make matters worse, I had the worst check-in experience ever - called the person in charge for check-in, he asked me to wait for 5 mins. 20 mins later and after 3 phones calls, the guy on the phone asked me to cancel the booking if I can’t wait. I did not want to take the risk of Expedia not giving me the refund so I waited for the guy finally to finally come and brought me to office on the 18th floor and waited for another 20 mins. It was already 5:45pm and my room was not cleaned up yet and I had to stand outside waiting for the staff to make up the room. The only consolation was instead of one room, they gave me an one bedroom apartment.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Jan 2019

2/10 Terrible

TAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience.
Poor maintenance. Unfriendly PIC.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't know
Very bad , room under maintenance. I never stay in this hotel , they transfer me to another hotel .
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like Illegal homestay. Lif is not well maintain.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great view
Great view, less amenities and privacy... more of a homestay....
Stayed 1 night in Apr 2018

4/10 Poor

Jeffrey Ku

Disliked: Staff & service
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Living room are not really clean, some more the management not allowed the home stay to use the facilities.
Stayed 1 night in Mar 2018

2/10 Terrible

KL YAP

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Let me begin....
- requested for double key but only get one. Causes us many inconvenience. -was told the swimming pool can use but in reality there are many notice around that doesn’t allow homestay guests to use it -lift cannot use the one in front of the door -wifi very bad to the point we can’t even connect and will disconnect itself -not enough dustbin -Aircond not cold enough -guard ask us to make unnecessary uturn when there is no car around -EXPECTATION FROM PICTURES AND REALITY IS SO DIFFERENT ESPECIALLY SANTORINI ROOM -bathroom light not bright enough.
Stayed 1 night in Mar 2018

6/10 Okay

Thunder6, Little Red Dot

Disliked: Property conditions & facilities
fantastic view but just "OK" only...
when I used this place 2 years go the place was great! everything works and still functional. this year the place looks jaded and used. Much like a school hotel fell. Gate Security and Staff were friendly but the place is bare bones and shower barely makes it.
Stayed 2 nights in Feb 2018

10/10 Excellent

pauline

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

Anwar, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Great for family vacation
The room is big as they can fill 4 adults since the room has 2 queen bed. Also the toilet was nice as they have a bathtub and good condition shower and other utilities. The view are just nice, the residence just a part away from the gurney and the view we can see from are more to the sea. You can enjoy living here for the vacation, it is because the residence is near to every penang heritage. Thumbs up.
Stayed 1 night in Jan 2018

10/10 Excellent

KARTHIKEYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very good sea view. The rooms very much spacious than expected
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Jan 2018

4/10 Poor

hazelrose, KL

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice room but disappointed on facilities
My first filter before I chose this service apartment was whether they have pool or not as I want to treat my friend's children for a good swimming but to my disappointment we cannot use the pool facility because we are homestay user. I believe the owner should not advertise something they cannot provide and we feel tricked. We seriously did not mind sharing rooms in one big apartment however at night, there are no lights at the parking area as we are going in to our apartment. But, we should give credit to the nice clean hello kitty theme room with ample of space.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse condition
The hygiene of the room and toilet is worse and the condition of unit itself is run down. Is noisy and hot due to the lousy room condition (cheapo windows curtain and sound proof) Not recommend to stay there
Stayed 2 nights in Dec 2017

2/10 Terrible

Mariean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service apartment in penang
Toilet water leaking from upstairs with urin smell, no house keeping, expected renting service apartment but in fact is only a room
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

55% satisfied, can stay if no hotel rooms available during this period
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good view but sharing floor, kitchen and refrigerator with the other guests?, It wasn't something that l expected. l would rather chose different hotel in different area with the same price.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Aug 2017

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay 1 night
we are sharing the room with another customer. Tot is a 1 room condo. But ends up with 3 rooms condo. Air cond is NOT cold as expected. No wall paper in the room (i impressed with wall paper that advertised that's why proceed to book the room, feel disappointed)
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good for big group, chalet style
The sofa inside the room is very dusty, toilet smells awful and only shampoo and body wash are available. The main door and gate are always open though only one lift inside the unit.
Stayed 2 nights in Jul 2017

4/10 Poor

Sook yen

Disliked: Staff & service, property conditions & facilities
bad
the photo as the website show no same with after check in , the security for the apartment misbehavior , the outdoor poor dirty
Stayed 1 night in Jun 2017

6/10 Okay

James, SG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cosy and good location
Do not expect for normal hotel service. Is a big area and roomy for children to run about and be prepare to share the unit with other travellers. If you are just looking for a stay over the night and do not like to pay for more, this is the right place. Cosy and simple set up, staff is friendly and try their best to make our stay as pleasant as possible. Special thanks to Sasi for her diligent assistant. Good job Sasi.
Stayed 3 nights in May 2017