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Hotel NEO+ Penang by ASTON

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Exterior
View from room
Sundeck
Family Room | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Penang Times Square
    2 min walk
  • KOMTAR
    2 min walk
  • 1st Avenue Mall
    5 min walk
  • Penang (PEN-Penang Intl.)
    24 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double

Superior Double

Superior Double

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

George Town

Hotel NEO+ Penang by ASTON is in the heart of George Town, within a 5-minute walk of Hin Bus Depot Art Centre and KOMTAR. .This hotel is 0.5 mi (0.9 km) from Chit Tiau Lor Ban San.

What's nearby

  • Penang Times Square - 2 min walk - 0.3 km
  • KOMTAR - 2 min walk - 0.3 km
  • 1st Avenue Mall - 5 min walk - 0.5 km
  • Chit Tiau Lor Ban San - 8 min walk - 0.7 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.0 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Starbright Coffee - ‬2 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Nasi Kandar Hajah Mydin - ‬2 min walk
  • ‪Lé 楽 - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel with free parking, steps from Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Lemongrass or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Lemongrass
  • Art and Soul Cafe

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 229 out of 892 reviews" "
Rating 8 - Good. 441 out of 892 reviews" "
Rating 6 - Okay. 179 out of 892 reviews" "
Rating 4 - Poor. 26 out of 892 reviews" "
Rating 2 - Terrible. 17 out of 892 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary P N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing stay
Location is great, walkable to most attractions in Georgetown. Check-in/out was fast and cordial. Room was clean, neat and bright with natural light, nice night view of city too. Housekeeping was attentive too. I forgot to remove the 'Do not disturb' sign when I stepped out, a card was slipped under the door to inform me to give them a call if I require any service before certain time. Probably due to the age of the hotel, the room looks kind of "tired". Overall experience is pleasant, relaxing and meets my expectation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yang Nyit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good venue to stay. Very convenient
Stayed 1 night in Jul 2024

6/10 Okay

Suzie

Travelled with partner
the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Stayed 7 nights in Jul 2024

10/10 Excellent

Huck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024

6/10 Okay

Genevieve

Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Stayed 3 nights in Jun 2024

10/10 Excellent

Leung, Poughkeepsie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!
Stayed 8 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean bed sheets
Great stay!
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay we have stay the same place 2 years ago, 10 min walk to night market and 10 min walk to 1st ave mall and Komtar. Average breakfast
Stayed 1 night in May 2024

6/10 Okay

Shenn Chin

Liked: Cleanliness, property conditions & facilities
Cold aircon. Poor sound proofing....guest from other rooms keep slaming their door in the morning and its loud. Convenience store at hotel lobby is a plus.
Stayed 4 nights in Apr 2024

10/10 Excellent

rahman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024

8/10 Good

Siti Zuleha

Travelled with family
Liked: Cleanliness, staff & service
During my check in time, there was 2 Indian staff (male & female) at the counter. They had a good customer skills, superb staff, very helpful. However, the surrounding was so noisy until wee hours in the morning.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nights at neon
6 nights solo . Very nice modern spacious quiet room . Hotel is in a great location . Good breakfast choices , busy at times . Nice roof top pool also busy at times with kids . Gym is no good apart from one good treadmill .
View from my room
Nice modern room
Rooftop pool, busy sometimes
Stayed 4 nights in Mar 2024

10/10 Excellent

Ong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

8/10 Good

David

Stayed 2 nights in Mar 2024

8/10 Good

SENG JOO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet water flow is a big problem.
Stayed 3 nights in Jan 2024

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Stayed 3 nights in Feb 2024

8/10 Good

ROZANI, Ampang

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
Stayed 1 night in Mar 2024

2/10 Terrible

seulki

Stayed 1 night in Feb 2024

8/10 Good

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

kathrine

Travelled with partner
Liked: Staff & service
It's alright. Staff are friendly.
Stayed 3 nights in Jan 2024

8/10 Good

Jamie

Stayed 4 nights in Jan 2024