Hotel NEO+ Penang by ASTON is in the heart of George Town, within a 5-minute walk of Hin Bus Depot Art Centre and KOMTAR. .This hotel is 0.5 mi (0.9 km) from Chit Tiau Lor Ban San.
What's nearby
Penang Times Square - 2 min walk - 0.3 km
KOMTAR - 2 min walk - 0.3 km
Chit Tiau Lor Ban San - 8 min walk - 0.7 km
Swettenham Pier Cruise Terminal - 3 min drive - 3.0 km
Gurney Drive - 3 min drive - 3.0 km
Getting around
Penang Sentral - 26 min drive
Penang Intl. Airport (PEN) - 24 min drive
Restaurants
Starbright Coffee - 2 min walk
Four Leaves Bakery - 3 min walk
Kirin Sushi 麟。日式料理 - 2 min walk
Nasi Kandar Hajah Mydin - 2 min walk
Lé 楽 - 1 min walk
About this property
Hotel NEO+ Penang by ASTON
Hotel with free parking, steps from Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Lemongrass or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.
Room service (during limited hours) is available.
Languages
English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 31.80 for adults and MYR 16 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Art and Soul Cafe
Lemongrass
Things to do
Gym
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
Rollaway bed fee: MYR 90.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Property is also known as
Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town
Hotel NEO+ Penang by ASTON Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The lobby looked a little dirty. We dropped our bags off before check in time, and when we came back during check in time to collect our bags, there was only 1 staff available doing check in, so we had to find another staff before collecting our bags.
Very pleasant stay, great location, great facilities.
Rooftop pool was clean and had beautiful views.
Very good quality room for the price.
Thieva and Eila at reception very nice and very helpful throughout my stay.
Room dark with only a small spot light. No light on top of long mirror. No hand shower in bathroom. Water flows out and wet the whole bathroom including the WC and sink area after showering. A single small bed lamp in between 2 singles beds and it was not bright enough. No face towels provided during the whole 6 nights.
Location is great, walkable to most attractions in Georgetown. Check-in/out was fast and cordial. Room was clean, neat and bright with natural light, nice night view of city too. Housekeeping was attentive too. I forgot to remove the 'Do not disturb' sign when I stepped out, a card was slipped under the door to inform me to give them a call if I require any service before certain time. Probably due to the age of the hotel, the room looks kind of "tired". Overall experience is pleasant, relaxing and meets my expectation.
the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Cold aircon. Poor sound proofing....guest from other rooms keep slaming their door in the morning and its loud. Convenience store at hotel lobby is a plus.