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One Pacific Hotel & Serviced Apartments

3.0 star property

Photo gallery for One Pacific Hotel & Serviced Apartments

Lobby sitting area
Property entrance
Deluxe Double Room
Daily buffet breakfast (MYR 25.00 per person)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
177, Jalan Macalister, Georgetown, George Town, 10400
  • Loh guan Lye Specialist Centre
    ‪1 min walk‬
  • Island Hospital
    ‪7 min walk‬
  • Gleneagles Penang Medical Centre
    ‪13 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Le Dream Boutique Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1003)
The price is NZ$90
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Le Dream Boutique Hotel

About the area

George Town

With a stay at One Pacific Hotel & Serviced Apartments, you'll be centrally located in George Town, within a 5-minute drive of Gurney Drive and KOMTAR. .This hotel is 2.5 mi (4.1 km) from Gurney Plaza and 4.2 mi (6.8 km) from Penang Hill.

What's nearby

  • Penang Times Square - 15 min walk
  • Gurney Drive - 15 min walk
  • KOMTAR - 17 min walk
  • Gurney Plaza - 4 min drive
  • Swettenham Pier Cruise Terminal - 6 min drive

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Penang Kitchen, Courtyard by Marriot - ‬5 min walk
  • ‪Ghee Hiang - ‬5 min walk
  • ‪天天鱼 Daily Fish - ‬6 min walk
  • ‪Instea - ‬4 min walk
  • ‪Pantry - ‬6 min walk

About this property

One Pacific Hotel & Serviced Apartments

Hotel with free parking, near Gurney Drive
One Pacific Hotel & Serviced Apartments offers 90 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
One Pacific Hotel & Serviced Apartments has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 25.00 for adults and MYR 25.00 for children
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

One Pacific Hotel & Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 266 reviews
Rating 8 - Good. 118 out of 266 reviews
Rating 6 - Okay. 21 out of 266 reviews
Rating 4 - Poor. 5 out of 266 reviews
Rating 2 - Terrible. 1 out of 266 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kadiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Yueh Huei, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

ZiJie, Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loy Meau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

SIAW

Travelled with family
Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023

8/10 Good

YOKE MENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023

4/10 Poor

LIA

Disliked: Cleanliness, staff & service, property conditions & facilities
they never clean up the Glass we used at the room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Qiang

Stayed 1 night in Aug 2023

10/10 Excellent

Qiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limitless bit outdated, but overall nice.
Stayed 1 night in Aug 2023

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023

8/10 Good

SAMUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay with Great Convenience
Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)
Stayed 3 nights in Apr 2023

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhammad Hafiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun at Penang
The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Stayed 3 nights in Feb 2023

6/10 Okay

Ivy

Stayed 2 nights in Feb 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Stayed 3 nights in Feb 2023

10/10 Excellent

Parimila, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.
Stayed 1 night in Feb 2023

8/10 Good

Chee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

10/10 Excellent

Kalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple the best

10/10 Excellent

Mian Mohsin, Lahore

Stayed 1 night in Jan 2023

10/10 Excellent

ZUNAIDAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok good
Stayed 1 night in Dec 2022