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Holiday Inn Express Charleston-Civic Center, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Reception
Point of interest
Point of interest
Premium bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    2 min walk
  • Haddad Riverfront Park
    8 min walk
  • Charleston Town Center
    9 min walk
  • Charleston, WV (CRW-Yeager)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Charleston

With a stay at Holiday Inn Express Charleston-Civic Center, an IHG Hotel, you'll be centrally located in Charleston, steps from Charleston Coliseum & Convention Center and 4 minutes by foot from Laidley Court Shopping Center. .This hotel is 0.4 mi (0.7 km) from Heritage Towers and 0.5 mi (0.8 km) from Haddad Riverfront Park.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Clay Center for the Arts and Sciences - 19 min walk - 1.6 km
  • CAMC General Hospital - 2 min drive - 2.3 km
  • West Virginia State Capitol Building - 4 min drive - 3.4 km

Getting around

  • Charleston Station - 18 min walk
  • Charleston, WV (CRW-Yeager) - 8 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Fife Street Brewing - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬3 min walk

About this property

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Hotel with free breakfast, steps from Charleston Coliseum & Convention Center
Holiday Inn Express Charleston-Civic Center, an IHG Hotel offers 195 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 195 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1033 reviews" "
Rating 8 - Good. 220 out of 1033 reviews" "
Rating 6 - Okay. 83 out of 1033 reviews" "
Rating 4 - Poor. 43 out of 1033 reviews" "
Rating 2 - Terrible. 39 out of 1033 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea, Apple Valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a concert and would definitely stay again!
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location was what we needed. Area was shady
Stayed 1 night in Aug 2024

10/10 Excellent

Lyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charleston, West Virginia, trip
We stayed 8/14-15 Nice stay, good Breakfast, nice room and safe area
Stayed 1 night in Aug 2024

8/10 Good

Rebecca, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service
Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service
Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Darlene

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

YOKO

Stayed 1 night in Aug 2024

8/10 Good

GORDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. I especially like the room has plenty outlets for lots of devices.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Was there for a one night visit. A/C in the room was rather loud compared to other hotels and carpet looked rather dingy. But the place was clean and conveniently accessible to and from the highway.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Dion

Travelled with family and small children
Liked: Staff & service
Problems with door lock. Had to move rooms. 4th floor dirty. 5th floor much better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Clean rooms and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Loved the comfort of the room and how clean it was. Only thing i would suggest is when cleaning the rooms make cleaning the vents in the bathroom be a part of the cleaning routine. This is the only hotwl i will stay at when im in charleston.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaints is there was hair on the ceiling of the bathroom of my room as well as small holes where the bathroom light had been replaced with a new one. Everything else was excellent.
Stayed 1 night in Aug 2024

4/10 Poor

Jenny Lynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
My room had an unpleasant smell and the shower was dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra, Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, beds were comfy. Dove products in bathroom. Breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin Downing

Liked: Cleanliness, property conditions & facilities
Room was clean and accommodating. Quick check-in and delicious breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle, North Olmsted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Zacharia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not a bad place.
The hotel is old. It is in need of renovation. The paint was peeling from the ceiling and there were stains on the wall. The room itself was clean. Staff were efficient and polite. There. Are a lot of restaurants in a walkable distance, as well as the river walk.
Stayed 1 night in Aug 2024

8/10 Good

Carlettia

Travelled with family
Liked: Cleanliness, amenities
It very nice property, the staff was polite and friendly. I did notice that my room microwave was not working properly as the glass tray was missing
Stayed 1 night in Aug 2024

10/10 Excellent

Norma

Stayed 1 night in Aug 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel Ive ever stayed in at this price range. It was clean, comfortable, and friendly. If I ever visit Charleston again, I know where to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Hotel was clean, breakfast had lots of choices and seating. The room was nice and clean only thing is could use some updating and the shower was not draining.
Stayed 1 night in Jul 2024