6/10 Okay
JORIE
3 Oct 2024
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My room smelled so musty it was disgusting. Possibly 15 years ago this was a smoking room? The rooms are extremely ugly (yellow and dark brown,) and have plastic shower curtains (not a glass enclosure.) the disposable cups in the room are wrapped in plastic. My room felt so dirty and gross after I wore the hotel robe to the pool I realized there was orange stains around the neck. It looked like someone’s makeup or self tanner rubbed off on the collar and it wasn’t clean. The room I stayed in definitely felt like a motel vs a nice hotel. The parking wasn’t an issue for me, but it could be for some. It’s a block away and you have to walk up 2 flights of stairs. The pool and hot tub are big and the glass roof over the pool is why I chose this hotel.
After booking my reservation Expedia sent my confirmation for “Chicago hotel.” This is not near the city for those thinking it is.
JORIE
Stayed 2 nights in Sep 2024