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Grand Elysee Hamburg

5.0 star property

Photo gallery for Grand Elysee Hamburg

Penthouse (Suite)
Body treatments, body scrubs, facials, massages
View from property
Reception hall
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Rothenbaumchaussee 10, Hamburg, HH, 20148
  • Jungfernstieg
    ‪9 min walk‬
  • Hamburg Messe and Congress
    ‪15 min walk‬
  • Hamburg City Hall
    ‪20 min walk‬
  • Hamburg (HAM)
    ‪26 min drive‬

Room options

View all photos for Room (Courtyard)

Room (Courtyard)

Room (Courtyard)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Park South)

Premium bedding, down duvets, minibar, in-room safe

Room (Park South)

  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room (Grand)

Classic Room (Grand)

Classic Room (Grand)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alcove)

Room (Alcove)

Room (Alcove)

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Hamburg

Grand Elysee Hamburg is centrally located in Hamburg, a 4-minute walk from University of Hamburg and 6 minutes by foot from Congress Center Hamburg. .This family-friendly hotel is 0.5 mi (0.7 km) from Inner Alster Lake and 0.5 mi (0.8 km) from Jungfernstieg.

What's nearby

  • University of Hamburg - 4 min walk - 0.4 km
  • Congress Center Hamburg - 6 min walk - 0.6 km
  • Jungfernstieg - 9 min walk - 0.8 km
  • Hamburg Messe and Congress - 15 min walk - 1.3 km
  • Hamburg City Hall - 20 min walk - 1.7 km

Getting around

  • Hamburg Dammtor Station - 3 min walk
  • Dammtor S-Bahn - 3 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Moho's Home of Barista - ‬5 min walk
  • ‪Filini Bar & Restaurant - ‬4 min walk
  • ‪Haspa CampusCafé - ‬7 min walk
  • ‪Bourbon Street Bar - ‬1 min walk

About this property

Grand Elysee Hamburg

Luxury Hamburg hotel connected to the convention center, a quick walk to University of Hamburg
Grand Elysee Hamburg offers 510 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include facials, body scrubs, and body treatments.
Make yourself at home in one of the 510 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at Piazza Romana, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 34498 square feet (3205 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Piazza Romana - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Brasserie Flum - This brasserie specializes in French cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Top 7 - This rooftop bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Boulevard Café - This café serves breakfast, lunch, dinner, and light fare. Open daily.
THEO'S - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 32 per day)
  • Valet parking on site (EUR 32 per day)
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 34 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Boulevard Café
  • Brasserie Flum
  • Piazza Romana
  • THEO'S
  • Top 7

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 34,498 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 32 per day
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

GRAND ELYSEE Hamburg
GRAND ELYSEE Hamburg Hotel
Hamburg GRAND ELYSEE
Hotel Grand Elysee
Grand Elysee Hotel
Grand Elysee
Grand Elysee Hamburg Hotel
Grand Elysee Hamburg Hamburg
Grand Elysee Hamburg Hotel Hamburg

Grand Elysee Hamburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 999 reviews
Rating 8 - Good. 162 out of 999 reviews
Rating 6 - Okay. 45 out of 999 reviews
Rating 4 - Poor. 9 out of 999 reviews
Rating 2 - Terrible. 8 out of 999 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Nadja, New York

Stayed 2 nights in Dec 2024

10/10 Excellent

Nadja, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming here for years cause we like that it has everything under one roof from spa,gym and pool to great dining and bar options and everything is top level - and this time we attended the NYE/Silvester Party. What an amazing experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathie

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Joergen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hotel
Excellent hotel. Kind staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lance, West Palm Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service. Food was excellent. Well done
Stayed 4 nights in Dec 2024

10/10 Excellent

Carola

Very nice hotel. Helpful staff. Beautiful large swimming pool.
Stayed 1 night in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Olga

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with some lovely restaurants (albeit expensive) in a very nice area. Walking distance around 15 minutes to the main area of the city. Staff at the front desk were helpful but the checkin person was slightly abrupt/not very smiley! The room was very nice only downsides were the TV had only a few English channels and these were news, the options to use your own TV accounts were helpful but the connection was really slow and programs kept buffering which was frustrating. No kettle or coffee machine in the room was really disappointing for a 5 star hotel, seems to be a way of forcing you to order room service which was extremely expensive. Buffet breakfast was good, very busy on the weekend but still received good service. The spa was lovely, enjoyed a very good massage and the pool facilities, pool was extremely busy with lots of young children on the Friday afternoon which wasn’t very enjoyable, other times it was nice and peaceful. Be warned the sauna area is no clothes!!! Overall a lovely stay just a few points to improve on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Hamburg
they were so friendly and nice. I highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Fahim

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The only issue in the entire stay was that all the lower level parking meters died for some reason, so be sure to take the ticket stub with you and pay with reception to avoid this inconvenience.
Stayed 2 nights in Sep 2024

8/10 Good

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just slightly outdated Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ansgar, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vyvian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place. Luxury everywhere. The room was large and light with quality fixtures and fittings and the rooftop bar is splendid. Breakfast was worth it and the swimming pool was very relaxing. The only place we'll stay in Hamburg.
Stayed 1 night in Aug 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodated me getting there a little early. They were patient with me and my not so good German. The amenities are amazing! Gym could maybe use a little more space but it was manageable. Very convenient location near subway stops. I would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again
Stayed 1 night in Aug 2024

8/10 Good

Mohammad

Stayed 1 night in Aug 2024

10/10 Excellent

Entela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel.
Stayed 2 nights in Jun 2024