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The New County Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The New County Hotel

View from room
Triple Room
Two Bedroom Apartment | Living area
Aerial view
40-inch flat-screen TV with digital channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Gloucester Waterways Museum
    1 min walk
  • Greyfriars
    1 min walk
  • Soldiers of Gloucestershire Museum
    3 min walk
  • Gloucester (GLO-Gloucestershire)
    34 min drive

Room options

View all photos for One Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

One Bedroom Apartment

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, free WiFi, bed sheets

Two Bedroom Apartment

  • 74 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double or Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double or Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Bay view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

Twin Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Single Room, 1 Single Bed, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Gloucester

A stay at The New County Hotel places you in the heart of Gloucester, steps from Gloucester Waterways Museum and Greyfriars. .This hotel is 10.7 mi (17.3 km) from Cheltenham Racecourse and 14.1 mi (22.6 km) from Forest of Dean.

What's nearby

  • Gloucester Docks - 5 min walk - 0.5 km
  • Gloucester Cathedral - 6 min walk - 0.5 km
  • Gloucester Quays - 7 min walk - 0.6 km
  • Kingsholm Stadium - 15 min walk - 1.3 km
  • Gloucestershire Royal Hospital - 16 min walk - 1.4 km

Getting around

  • Gloucester Station - 10 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Robert Raikes House - ‬1 min walk
  • ‪Boswell's - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

The New County Hotel

Hotel in Gloucester with a 24-hour front desk
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2023.

Make yourself at home in one of the 58 guestrooms, featuring kitchens with ovens and stovetops. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
This smoke-free hotel was built in 1800.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 820 ft (GBP 8 per day)

Family friendly

  • Kitchen

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Deep-pile carpet in room
  • Step-free path to entrance
  • Thin carpet in public areas

More

  • Renovated guest rooms – December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 402 reviews" "
Rating 8 - Good. 136 out of 402 reviews" "
Rating 6 - Okay. 49 out of 402 reviews" "
Rating 4 - Poor. 36 out of 402 reviews" "
Rating 2 - Terrible. 45 out of 402 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think you need to get newer towels and bathmats. The biscuits were nice. Everything else good. Great location for all things to see
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and check in was a breeze. Everything is great for a One night stay and perfect for train travellers since the hotel is at the train station! Of course, makes it a bit noisy.
Stayed 1 night in Aug 2024

8/10 Good

Eric M

Stayed 1 night in Aug 2024

6/10 Okay

B

Stayed 1 night in Aug 2024

2/10 Terrible

peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New county
Very nice and convenient for shopping and restaurants
Stayed 1 night in Aug 2024

4/10 Poor

P

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in very poor condition. My room smelt. The hotel was covered in air fresheners that were trying to mask the nasty smells but failed.
Stayed 1 night in Aug 2024

8/10 Good

Teri

Travelled with partner
Liked: Amenities
Place was very nice.. staff were very friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Was central to what I wanted
Stayed 1 night in Aug 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and confortable stay
The hotel was an excellent surprise since the rooms are renewed and there was a firge and microwave available, makings us feel really at home.
Stayed 6 nights in Jul 2024

10/10 Excellent

Tamzin

Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was large, the bed was comfortable. I was at the back on the courtyard so it was quiet but my friends were above the high street and could hear every drunken shouting match on a Saturday night at 3am so had a poor night's sleep. They should improve the windows to reduce noise. My room was fine only issue was there was hand wash in the shower as shower gel?!
Stayed 2 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Great place for visits to Gloucester
Strange smell on entry to the hotel, but the room was nice, clean and had a fridge and microwave. Bed very confortable and shower was great. No breakfast was available but as its city centre there are cafes nearby. The car park is a public one and we managed to get a space, which cost about £12 I think. Do adding that to the cost of the room and with buying a breakfast does make it quite expensive compared to hotels like Holiday Inn, but they are not city centre. I would stay here again as the location is great if you are visiting Gloucester .
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Too hot and too small
Rather lower my standards and stay in a Travelodge with crack heads 😂 Firstly we waited nearly 30 minutes to check in when there was only 2 people in front of us. The women had a script so long that the person in front of us told her to shut up and just give her the key. We were put on the third floor and it was so hot up there, especially after carrying all our bags because of no lift. Good job we arent that old. The tiny fan in the room did nothing and the window only opened a tiny bit. We felt like we couldn't breathe in that room. Asked to swap rooms but they wanted more money. On top of all this the shower never got hot and the room was so small. Not worth paying that much money. Another reason why we stick to chained hotels on business trips, as you know what you are getting and they are more than happy to help, plus most have air con these days, which helps when its like 30 degrees.
Stayed 2 nights in Jul 2024

8/10 Good

Thiwanka

Business traveller
Liked: Staff & service, room comfort
Friendly
Very good service offered by front office staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room but a bit stuffy needed the fan on
Staff were nice and friendly great room but a bit stuffy needed the fan on most of the night
Stayed 1 night in Jul 2024

8/10 Good

Janet, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tom

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice place
Room was nice and clean, great shower, good location. Room was very hot in the sunmer, ans loud outside.
Stayed 2 nights in Jul 2024

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Irah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Grant

Liked: Cleanliness, property conditions & facilities, room comfort
Good but holding deposit is expensive
Good but holding 250 pound on my card that I won’t get back for 5 days is crazy so wouldn’t return because of this
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment and super friendly staff
Stayed one night in the apartments adjacent to the hotel. Clean, tidy, comfortable, full kitchen and there is a supermarket open late pretty much opposite. The reception staff were really friendly and professional too.
Stayed 1 night in Jun 2024

4/10 Poor

Jake

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Uncomfortable bed, needs modernising internally
I was given a room on the 2nd floor right at the back of the building because I can see roofs from adjoining buildings. There were pigeon poohs on the window, the room may not have been used regularly. There were 4 jiggers of milk to make a cuppa. I thought you get water and juice in the fridge but there were none. I opened the window, it didn't stay up, it dropped down, which scrapped the skin on my knuckle causing it to bleed. I reported this to the receptionist, she promised to send some to check on it and get it fixed and she will check it herself, I am not sure if this was followed through. She didn't seem too bothered, luckily I had some plasters on me. I didn't have a good night sleep as the mattress was hard and the pillows were too puffed up, I prefer them flat ish as it hurts my neck. I end up sleeping with no pillows. I know this is no one's fault but the pigeons made so much noise around 4-5 in the morning, I couldn't get to sleep properly. Pictures on the website showed some modern rooms, but I definitely didn't get one of them. The location was very convenient and central which is the reason why I booked it as I had to attend a school reunion. I don't think I would use this hotel again.
Stayed 1 night in Jun 2024