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Hope Harbour Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hope Harbour Hotel

Exterior
Desk, blackout curtains, iron/ironing board, bed sheets
2 Beds with Balcony
Restaurant
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Golf and Country Club
    8 min drive
  • Warner Bros. Movie World
    11 min drive
  • Sanctuary Cove Marina
    12 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    53 min drive

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Woodroffe Hotel
Free WiFi
Air conditioning
Breakfast available
Business services
4.2 out of 5, Very good, (1001)
The price is NZ$199
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Woodroffe Hotel

About the area

Gold Coast

With a stay at Hope Harbour Hotel in Gold Coast (Hope Island), you'll be within a 15-minute drive of Warner Bros. Movie World and Dreamworld. .This golf hotel is 12.4 mi (20 km) from Cavill Avenue and 14.4 mi (23.2 km) from The Star Gold Coast.

What's nearby

  • Sanctuary Cove Golf and Country Club - 8 min drive - 6.6 km
  • Warner Bros. Movie World - 11 min drive - 11.0 km
  • Dreamworld - 12 min drive - 11.2 km
  • Sanctuary Cove Marina - 12 min drive - 7.0 km
  • Wet'n'Wild Gold Coast - 13 min drive - 11.7 km

Getting around

  • Helensvale Station - 17 min drive
  • Coolangatta Airport (OOL) - 53 min drive

Restaurants

  • ‪The Godfather Pizza - ‬5 min drive
  • ‪Hope Island Taven - ‬3 min drive
  • ‪George's Paragon Seafood Restaurant - ‬12 min drive
  • ‪Degani - ‬3 min drive
  • ‪Paradise Point Bowls Club - ‬6 min drive

About this property

Hope Harbour Hotel

Riverfront Gold Coast hotel in Hope Island with 2 outdoor swimming pools
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Make yourself at home in one of the 51 guestrooms. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Golf course

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 2500
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1194
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Private bathroom

Food and drink

  • Electric kettle

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 182 out of 622 reviews" "
Rating 8 - Good. 142 out of 622 reviews" "
Rating 6 - Okay. 99 out of 622 reviews" "
Rating 4 - Poor. 84 out of 622 reviews" "
Rating 2 - Terrible. 115 out of 622 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy over night place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a last minute deal. Thanks for accommodating!
Stayed 1 night in Nov 2024

2/10 Terrible

Skye

Stayed 1 night in Oct 2024

2/10 Terrible

Rachael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here. Wasn’t cleaned before we arrived. Beds made only and yet they still weren’t done properly. I had to touch last person’s towels to tidy up bathroom. TV doesn’t work. “Follow instructions.” No instructions. Toilet not working, but then no staff to assist. Everything smells of sewerage. Needs serious maintenance and staff training.
Stayed 1 night in Oct 2024

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This had to be the worst accommodation I have ever stayed in anywhere around the world. None of the power points in the room worked, there was not one piece of cutlery or a cup/mug or plate. There was a nail sticking out of the ground as a door stop which was extremely dangerous. Trying to talk to reception was impossible, even trying to reach them via the phone was impossible. The room price for one night was outrageous for the run down, out dates accommodation. I was so extremely disappointed. I do not recommend this place at all. Save your money and go elsewhere. The entertainment that was advertised never happened. The location was beautiful but this property was the dumps. Really ruined the last days of the school holidays for my family.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was a great option for the price tag. It has had a few touch up/budget repairs here and there which didn't bother us. we chose this last minute (night before our stay) as we were extending our trip to gold coast by one night if was more feasible to stay here than pay an extra $600 for another night at seaworld resort. Overall not a bad experience. Recommend if you’re on a budget. Also nice and close to harbour town and the theme parks!
Stayed 1 night in Sep 2024

2/10 Terrible

Anne

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property under construction and staff were useless. Arrived at 5.30 to be told room not ready. Given a room that was half built with scaffolds and rubbish.
Stayed 1 night in Sep 2024

10/10 Excellent

Qaiss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Enjoyed the stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2024

8/10 Good

archana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

10/10 Excellent

Briggitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

SHERMAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells, Shower head leaking, Room and towels cleaned and replaced by cleaners
Stayed 2 nights in Aug 2024

6/10 Okay

Judy

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
First thing is do not expect to be able to check in before 2pm - we were 15 minutes early but still had to sit and wait until 2pm even though there wasn't anyone else there. While the location is really nice and it was very convenient for us, I wouldn't recommend the buffet breakfast. It had very limited options and only had instant coffee available. This did not entice us to try any of their other dining options. A positive is parking onsite was very easy and the room was fairly comfortable.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlooking the marina, very relaxing.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service
Always friendly and helpful, nice and quiet too
Stayed 1 night in Aug 2024

4/10 Poor

Rachelle

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Manager named May didn't greet us, was yelling at staff. I slipped on wet floor. Buffet breakfast was basic, cold and set out poorly. When told May she said 'I don't care' and gave us a refund for an apple juice which we didn't order. Won't stay there again.
Stayed 1 night in Aug 2024

8/10 Good

christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, food at restrant shocking
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleana

Liked: Cleanliness, staff & service, property conditions & facilities
Love this beautiful place
Stayed 1 night in Aug 2024

2/10 Terrible

Thirusha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment needs new management. There is an extremely rude Asian lady at this property. I had booked guests that needed to change their dates due to work and they refused to change or refund. I had to rebook a new room. When I called, she kept saying no change no refund it cannot be done. This is really poor service and can all be avoided with a simple date change. In the hospitality industry, people pay for good service and this place is far-fetched from good service. I then did some deeper digging and went onto trip Advisor and I was shocked that everyone had had the same type of experience. This is a call to have your management changed and re-look at your policies when it comes to changes! Stop robbing people!
Stayed 1 night in Aug 2024

8/10 Good

Carmel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

8/10 Good

Colin

Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay. Room was super clean and an amazing price. No issues with money taken from credit card, like other reviews mention. Fantastic quiet location. Would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Staff & service, amenities
The room ok n surroundings yet not happy no room service for my 3 nites stayed. The man in the bar i believe 1 of the owner not in a hotel service accommodation attitude only after money don't care bout the guests no interactions n has a judgemental look attitude even the other partner an asian lady named May no acknowledgement to the guests as if i owed them for staying to that hotel. So distance that place where all the tourist's spots attractions n activities thus it cost too much money re transpo as so tiring if catching buses 2x 711 n 728 plus walking then uber fr market place to accom cost less than 10AUD. Better it's 50cents fare now fr Aug to Dec. I will not stay there a/more not a helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and the staff was very nice. However guest on the top floor fought likes cats and dogs
Stayed 1 night in Aug 2024