Room was very nice, staff were helpful and breakfast was tasty. We were advised one restaurant was closed for renovations, only after booking, that was good to know in advance though. What we weren't told, was that no one was allowed to access their balcony, due to renovations. I might not have booked a deluxe ocean view room had I known we wouldn't have a balcony. Also a small disappointment, but a bit of a let down nonetheless, was that the room wasn't stocked with the Kevin Murphy haircare as advertised to complement the Dyson hairdryer. Overall, it was a nice stay, but very expensive considering we didn't get the full experience that was advertised.