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The Langham, Gold Coast and Jewel Residences

5.0 star property

Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Ballroom
Property amenity
One Bedroom Ocean Residence

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa

Explore the area

Map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    ‪3 min walk‬
  • Broadbeach Bowls Club
    ‪9 min walk‬
  • SkyPoint Observation Deck
    ‪15 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪7 min drive‬

Room options

View all photos for One Bedroom Hinterland Residence

55-inch flat-screen TV with digital channels, TV, pay films

One Bedroom Hinterland Residence

  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Ocean Suite

Executive Ocean Suite

Executive Ocean Suite

  • 91 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Ocean King

Deluxe Skyline Ocean King

Deluxe Skyline Ocean King

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Ocean Suite

Junior Ocean Suite

Junior Ocean Suite

  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean King Accessible

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Ocean King

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Deluxe Ocean Twin

Deluxe Ocean Twin

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Hinterland View King

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Hinterland View King

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior King Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior King

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Skyline Ocean King Residence

55-inch flat-screen TV with digital channels, TV, pay films

Two Bedroom Skyline Ocean King Residence

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Skyline Ocean Residence

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Skyline Ocean Residence

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Ocean Residence

Beach/ocean view

Two Bedroom Ocean Residence

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Skyline Hinterland Residence

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Skyline Hinterland Residence

  • 68 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean Residence

One Bedroom Ocean Residence

One Bedroom Ocean Residence

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

JW Marriott Gold Coast Resort & Spa

  • Pool
  • Hot tub
  • Spa
  • Waterslide
4.6 out of 5, Wonderful, (1002)
The price is NZ$730
for 1 room
includes taxes & fees
8 Mar - 9 Mar
JW Marriott Gold Coast Resort & Spa

About the area

Gold Coast

With a stay at The Langham, Gold Coast and Jewel Residences in Gold Coast (Surfers Paradise), you'll be within a 5-minute drive of Cavill Avenue and The Star Gold Coast. .This beach hotel is 12.3 mi (19.9 km) from Warner Bros. Movie World and 0.8 mi (1.3 km) from Surfers Paradise Beach.

What's nearby

  • SkyPoint Observation Deck - 15 min walk
  • Surfers Paradise Beach - 16 min walk
  • Cavill Avenue - 19 min walk
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • The Star Gold Coast - 3 min drive

Getting around

  • Florida Gardens station - 8 min walk
  • Gold Coast City Coomera Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Cantina on Capri - ‬20 min walk
  • ‪Sushi Train - ‬11 min walk
  • ‪BMD Northcliffe Surf Club - ‬9 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬13 min walk
  • ‪Broadbeach Bowls Club - ‬11 min walk

About this property

The Langham, Gold Coast and Jewel Residences

Stylish beach retreat with outdoor pool
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Make yourself at home in one of the 339 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Akoya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Akoya - Onsite buffet restaurant.
Lobby Bar - This bar serves light fare only. Open daily.
Tang Court - Onsite fine-dining restaurant. Open daily.
Coral Moon - Onsite bar. Open daily.
26 and Sunny - Onsite café. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 60 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 59 for adults and AUD 29.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Restaurants on site

  • Akoya
  • Lobby Bar
  • Tang Court
  • Coral Moon
  • 26 and Sunny

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Pool sunloungers

Spa

  • 8 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 59 for adults and AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 512 reviews
Rating 8 - Good. 73 out of 512 reviews
Rating 6 - Okay. 24 out of 512 reviews
Rating 4 - Poor. 15 out of 512 reviews
Rating 2 - Terrible. 5 out of 512 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious with a large enclosed balcony and very well appointed. Amazing pool area, overlooking the beach. Can get very windy by the pool. Bar service by pool but difficult to get service and QR code not operating. Restaurants very expensive, need more options for food. Close walk to light rail, only one stop to Broadbeach.
Stayed 4 nights in Nov 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was really nice and the staff were all pleasant and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel with great facilities and excellent location.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Stayed 3 nights in Nov 2024

6/10 Okay

Funda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aesthetics are nice but not a very practical hotel. There are three towers and a pool I would consider insufficient in size for the amount of hotel guests. Deck chairs are not enough at all. Service isn’t five star. The QR codes at the pool don’t work and the daily reasoning is due to an influx of orders. You’d think even if that was true that the Langham could afford better technology for the price point customers pay to stay there and that isn’t an issue. Concierge don’t greet on arrival to help with bags on arrival. The rooms are aesthetically nice but again, the space could’ve been much better designed. The indoor pool space was beautiful. And room service food was tasty too. Also nothing the Langham can do about it now, but again a design flaw, the pool loses pretty much all sun from 1.20pm. Then there’s a small window late afternoon where you get a few more mins of sun over part of the pool.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Danish, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything from the customer service, to the amazing junior suite to the beautiful amenities. Highly recommend this hotel to anyone staying in Gold Coast
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly spa staff showed us the property
Stayed 3 nights in Nov 2024

8/10 Good

Dino

Travelled with partner
Liked: Staff & service
Not enough dinning options, nothing close by.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

monir

Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities
excellent hotel in great location. the mature bellman needs diversity training.
Stayed 1 night in Oct 2024

8/10 Good

Meng Ying

Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Stayed 1 night in Oct 2024

10/10 Excellent

Waddy

Stayed 2 nights in Jan 2024

8/10 Good

Channa, ROSEBERY

Liked: Staff & service, property conditions & facilities
Overall it’s a nice hotel but not worth the price. Facilities are really nice and it’s a beautiful location. The day I went the pool area was very windy but the next day was stunning. It does seem it’s in a wind tunnel and sun is limited. Indoor pool, gym and sauna are really nice. Main complaint is mt room smelt a little like mildew and I expect more from a nice hotel like this
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie, Sunnyhills

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and the hotel is well maintained.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in good location. Outdoor pool was too cold to swim during our stay in May 2024. Wonderful stay overall and look forward to staying again in future.

10/10 Excellent

Sarah, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed. The staff were excellent, professional and friendly. I booked last minute ie. 2 hours before I checked in! and got an upgrade to a one bedroom apartment. It’s becoming a trend now to have to call for amenities (forgot my toothbrush) which I find slightly annoying but can understand it. On request it turned up promptly. Just a one night stay and only used the hotel bar with my friends, comfortable and welcoming service.
Stayed 1 night in Oct 2024

10/10 Excellent

Uchenna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Oct 2024

8/10 Good

Luying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024