Hampton Inn Chester

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Chester

Exterior
Minibar, in-room safe, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking | Bathroom
Free daily buffet breakfast
Fitness facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
12610 Chestnut Hill Rd, Chester, VA, 23836
  • Iron Bridge Sports Park
    10 min drive
  • Henricus Historical Park
    15 min drive
  • Richmond National Battlefield Park
    21 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    20 min drive

Room options

Standard Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Hampton Inn Chester Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 275 out of 594 reviews" "
Rating 8 - Good. 160 out of 594 reviews" "
Rating 6 - Okay. 79 out of 594 reviews" "
Rating 4 - Poor. 48 out of 594 reviews" "
Rating 2 - Terrible. 32 out of 594 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mary, Madison

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like mold and was very damp. The smell was so strong I had a hard time sleeping. Bathroom was not cleaned well. 2inch centipede came out from under my child’s pillow. Front desk staff was helpful when I brought up our concerns and moved us to a clean room but the smell of mold and dampness was also in that room.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

6/10 Okay

Ron

Travelled with partner
Disliked: Property conditions & facilities
There was an odor in our room and they charged me for a pet fee and I didn’t have a pet.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathlene

Stayed 2 nights in Aug 2024

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible mold smell, carpet was wet, they have humidity issues. I saw bugs in the bathroom. Only positive one is counter employee was friendly.
Stayed 2 nights in Aug 2024

8/10 Good

jean

Nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how it nestled in the "woods" way off the main roads
Stayed 2 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Beth

Liked: Cleanliness, staff & service
We could hear the AC outside kick on all night and the ac in the room was damp musty feeling and smelling. Dehumidifier in the hall explained a lot .
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon opening the door of the room we were hit with a strong odor of mold/must/pet urine. I went next door and checked on my aunt and her room also smelled. Being that it was close to midnight we sucked it up. As I went to my vehicle to get some items the front desk manager William asked how things were. I told him “well besides the horrible smell all was good”. He immediately said “noted, all the rooms on the first floor are like that, we have moisture issues and the owners don’t want to spend the money to resolve it. But I have a spray that I can spray and once it settles it should mitigate your issues.” He also advised that the 2nd floor doesn’t have those issues but due to a softball team being there he couldn’t move us. The hallway had a dehumidifier and the carpets were stained not only in our room but the hallways as well. Nothing made the room better and the room and HVAC are definitely not up to Hilton Standards. There was visible dirt/mold growth on the AC unit, bubbled up ceiling and stains from moisture and peeling paint. There was also a crack in the ceiling and mold in the bathroom. The mattress always felt moist.
Stayed 4 nights in Jul 2024

2/10 Terrible

Gladys

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms had a SEVERE humidity problem. They were always damp and musty, carpets were dirty, and there was a constant musty smell. The front desk personnel was rude and unprofessional, apathetic at best. Don't live up to the Hampton Inn name that many of us have come to love.
Stayed 4 nights in Jul 2024

2/10 Terrible

Christopher, Forest Hills

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the room at Hampton inn because I have never had a bad stay at a Hampton inn before. It’s a Hilton brand so I figured, how can I go wrong. Well I did this time. This place felt like a red roof inn. Room was smelly and musty and carpet was damp. The toilet was so loud that it sounded like a jet engine after flushing. The lady at the front desk was great. She was pleasant, friendly, and accommodating. She moved our room to the 2nd floor which was better. Rooms are still just outdated and not very nice. I should have went with a Marriott hotel like i usually do as they are always consistent.
Stayed 1 night in Jul 2024

10/10 Excellent

Leba

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Darrin, Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great
Stayed 2 nights in Jun 2024

6/10 Okay

Ebonyse P

Liked: Staff & service
The location is great. The property is right off 95 and near shopping 🛍 and restaurants. The staff were friendly, warm and welcoming. My issue is that my room was not clean. I was there gor 4 nights. The property states that your room will be cleared every other day. My room was not clean. Also the room had a musty, moldy odor. The carpet needs to be replaced.
Stayed 4 nights in Jul 2024

2/10 Terrible

SUSAN

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was an overnite stay traveling south on 95. Soon as we walked in and saw the extremely dirty welcome carpets I knew it wasn’t going to be good. That’s a first impression when checking in. The room looked clean but extremely humid from the AC unit, even towels in the bathroom seemed gross. Hair in tub and on sink area, total turn off. Worst was 2 dirty towels on the hook behind the bathroom door. So not up to Hampton Inn or Hilton standards. Have stayed on other Hampton Inns with no issues. Hotel needs updating for sure.
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and CLEAN!
Stayed 1 night in Jun 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the night manager Mellisa went out of their way to help me when i needed a wheel chair during my brief stay. and the day staff helped me and my belongings get back into my car!
Stayed 1 night in Jun 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

janet, Belleville

Liked: Property conditions & facilities
Staff at check in were very welcoming and same at checkout. We’ve stayed here before and reserved again when we knew we would be in area.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room; surprise parking fee
Nice room, clean, good breakfast. The big surprise was a $5/day parking fee! Obviously $5 is a pittance, but it was the principle. Can get the same accommodations elsewhere w/out paying for parking.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff I interacted with at this facility was super friendly and nice. Water in the shower was hot as soon as I turned it on.
Stayed 1 night in Jun 2024

4/10 Poor

Travis

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Room was damp and musty. Had to pay for parking in the hotel parking lot. Food left in room refrigerator.
Stayed 2 nights in May 2024