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Universal Hotel

3.0 star property

Photo gallery for Universal Hotel

Double or Twin Room
Interior
Exterior
Breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
Recogidas 16, Granada, Granada, 18002
  • Plaza Nueva
    ‪6 min walk‬
  • Granada Cathedral
    ‪6 min walk‬
  • Alhambra
    ‪11 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪21 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Room

Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

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About the area

Granada

With a stay at Universal Hotel, you'll be centrally located in Granada, within a 5-minute drive of Alhambra and Granada Cathedral. .This hotel is 20.2 mi (32.6 km) from Sierra Nevada Ski Resort and 0.2 mi (0.3 km) from Granada City Council.

What's nearby

  • Calle Gran Via de Colon - 5 min walk - 0.5 km
  • Plaza Nueva - 6 min walk - 0.6 km
  • Granada Cathedral - 6 min walk - 0.6 km
  • Alhambra - 11 min walk - 1.0 km
  • Mirador de San Nicolas - 16 min walk - 1.3 km

Getting around

  • Granada Station - 12 min drive
  • Granada (GRX-Federico Garcia Lorca) - 19 min drive

Restaurants

  • ‪D’paula Restaurante - ‬2 min walk
  • ‪La Sitarilla - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Aliatar - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk

About this property

Universal Hotel

Hotel with a rooftop terrace, a short walk to Granada Cathedral
Universal Hotel offers 56 air-conditioned accommodations with safes and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 56 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:30 AM to 11:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Granada? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:30 AM and on weekends between 8:00 AM and 11:30 AM.
Universal Hotel has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Parking on site (EUR 19 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (70 centimetre wide door)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 7.50 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 19 per day
  • Late check-in fee for check-in between 2:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

Property is also known as

Universal Granada
Universal Hotel Granada
Universal Hotel Hotel
Universal Hotel Granada
Universal Hotel Hotel Granada

Reviews

Universal Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 171 out of 373 reviews
Rating 8 - Good. 137 out of 373 reviews
Rating 6 - Okay. 44 out of 373 reviews
Rating 4 - Poor. 18 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

Reviews

4/10 Poor

Juan Diego

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
We found underwear under the bed and the reception did not say much.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ozlem

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. It was a good chose to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location of the hotel was very convenient. Walking distance to stores, restaurants and the center of Granada. The reception staffs were very welcoming and gave us great suggestions of what to see in the city and a flamenco show. The only observation was that the walls were a bit thin because we could hear loud muffle talks and the tv on from the rooms next door. At least the noises didn’t go on very late at night when we tried to sleep.
Stayed 2 nights in Jun 2025

6/10 Okay

Ghayth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff, they were amazing and helpful, the location is great. But , the Ac in the room not working as it suppose to be, the room were hot , we trying to avoid going to the rooms because of the temperature.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Conveniently located, quite and safe.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect!!
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendido x Borja! Excelente en todo su servicio, amabilidad y calidez! Volvere
Stayed 3 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located. Everything is just around the corner (other than the Alhambra). You must reserve the parking ahead of your check in otherwise you are risking not to have parking space available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean place to stay close to everything and walking distance to all. Staff were great. Room comfortable and nice to have a fridge. A nice little sandwich place up on the 6th floor. Would definitely recommend.
Stayed 3 nights in Mar 2025

6/10 Okay

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Cristy

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel desk.
Stayed 1 night in Dec 2024

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay,great service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Such a great location right in the middle of the city. A little hard to get in to otherwise right smack in the middle of the city was what we were looking for. Front desk was great service and very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Ying, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, especially front desk employee give us lots of help and support with professional skill. Universal is the best! Thank you so much for all your service.
Stayed 2 nights in Oct 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sande

Liked: Staff & service
The h op
Stayed 4 nights in Sep 2024

8/10 Good

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Universal for 6 nights (1st - 7th September) and would highly recommend it for it's location, security and quiet atmosphere. The check-in process was swift upon my arrival and I was greeted by very friendly reception staff. The hotel is located within the city centre and is very close to all the shops, supermarkets cafes and restaurants. I chose the single room option which was nice and clean on arrival. It came equipped with a large bed (sleeps 2), bedside draws, clothes rail, desk and chair, mini fridge and television. The single room also has an ensuite bathroom which contains a bath and shower, bidet, sink, mirror. The hotel does not provide a lot of toiletries other than hand wash and towels so you'll have to purchase items like shampoo and toothpaste yourself. The hotel is several stories high and provides lift access to all floors. At the very top is a rooftop bar and cafe which provides breakfast between 7am and 11am.
Stayed 6 nights in Sep 2024

4/10 Poor

emily

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Surya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is great and the staff was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Near main attractions.
Stayed 1 night in Aug 2024