2/10 Terrible
Angela
Travelled with family
5 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE
7/29
Upon check in saw on my receipt i requested smoking. I requested no smoking room. I was told that was all that was availablle
Animal poop in path to room
Room smelled horribly of smoke upon entry
Bought 45 worth of supplies to deodorize and clean room air freshener febereze dryer sheets and sheets for bed
Deodororized room made make shift humidifier and removed bedding
Called 800 regarding state if room. Rudely handled
Callled main desk regarding wifi phone and clock at 440
7/30
Breakfast is a joke. Looks like food from a motel standing still in time after atomic blast. Every looked well beyknd uused by dates. Bananas all covered kn brown spots and appeared overripe/soft.
Requested fresh, clean bedding. Was not provided.
Requested towels for 3 not received
Key didnt work. Wen to lobby. Rekeyed still didnt work. Went sgain. Worked.
Also informed about toilet
Joe came to looke at toilet. Toilet seems to function properly now.
Phone not working
7/31
Weather stripping fell off door
Phone doesnt work
Alerted front desk to both
Joe fixed weather stripping
Joe informed that the phones don't work in any room and they are waiting for repair (first explana i have heard of this despite me repeating this issue and over the phone (cell) many times)
Requested towels for 3 not received
8/2
key had to be rekeyed again
Bedding still not collected or changed
We spent two nights away and checked out two nights early upon retur
Angela
Stayed 7 nights in Jul 2024