Trip started with the hotel not receiving my reservation, but John guided me through the process of contacting hotels.com and the problem was resolved quickly. He was very accommodating throughout the stay! Room was clean and comfortable! The only complaint about the room was that the thermostat is motion control and changed to about 78 degrees during the night, we were miserable until we got up and reset it. Hotel is under renovations, lots of workers around and the back door to the place stood blocked open 24/7, not a secure feeling. Hotel is close to restaurants, shops, laundry facilities! Pool was great, plenty of towels! You have to be understanding while visiting, even the breakfast room was temporarily set up in the exercise room! Hope they are able to get the renovations completed soon!