It was alright, the options for the 3 pools was nice, however all the days my family and I was there, only one front desk person was an absolute sweetheart, one security person constantly checked in and didn't just ignore, and 1 'cleaner' guy went above and beyond, as far as stopping his cart of laundry of towels to grab my cart filled with groceries and pushing it into the room for me and helping to unload it. I attempted to take my daughter into the playroom and the girl was very rude, her and the guy that was in there was swearing, and too busy on their phones and play fighting and guy pulling on chicks hair, just things that should not be done in a childs play room. then I'm seeing today, I've got all kinds of extra charges on my bank account from this hotel and I paid for our room MONTHS ago & we've caused no damages. We even had to run to front desk and have the lady come to our room with security because the room filled up with smoke and something was burning and the AC unit stopped working (the staff @ hotel did say it was the ac unit that caused all that) anyway that happened around 1130ish pm, and the front receptionist asked if we wanted to stay in the room, I said if I didn't have 6 of us to worry about including severe sleep apnea,asthma, copdtthyy to