Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Exterior
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Westgate Mall
    5 min drive
  • Baptist St. Anthony's Health Care System
    6 min drive
  • Amarillo Botanical Gardens
    6 min drive
  • Amarillo, TX (TDW-Tradewind)
    8 min drive

Room options

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Dining)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds (Dining)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Amarillo

Located in Amarillo, Candlewood Suites Amarillo-Western Crossing, an IHG Hotel is in the suburbs, within a 5-minute drive of Amarillo Little Theatre and The Galleries at Sunset Center. .This hotel is 2.5 mi (4 km) from Amarillo Art Center and 2.6 mi (4.2 km) from Amarillo Museum of Art.

What's nearby

  • Westgate Mall - 5 min drive - 5.0 km
  • Amarillo Civic Center - 6 min drive - 6.6 km
  • Northwest Texas Hospitals - 6 min drive - 5.9 km
  • Texas Tech University Health Sciences Center - 6 min drive - 6.0 km
  • Baptist St. Anthony's Health Care System - 6 min drive - 4.7 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Rudy's Country Store and Bar-B-Q - ‬5 min walk
  • ‪Big Jim's Pizza Co. - ‬7 min walk
  • ‪Cheddar's Scratch Kitchen - ‬6 min walk

About this property

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

Suburban hotel with a fitness center and a 24-hour business center
Candlewood Suites Amarillo-Western Crossing, an IHG Hotel offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a communal living room, tour/ticket assistance, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Amarillo-Western Crossing, an IHG Hotel.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 122
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo-Western Crossing, an IHG Hotel Hotel

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 419 reviews" "
Rating 8 - Good. 119 out of 419 reviews" "
Rating 6 - Okay. 45 out of 419 reviews" "
Rating 4 - Poor. 28 out of 419 reviews" "
Rating 2 - Terrible. 12 out of 419 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Blase

Liked: Cleanliness, staff & service, property conditions & facilities
Idk
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Travelled with family
Liked: Property conditions & facilities
No breakfast? Why not at the price paid should have, and if pet friendly as amenity, why change almost $50. Amenities are supposed to be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect
Candlewood Suites are ALWAYS perfect. When I need a hotel Candlewood Suites is what I look for first
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
No breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Anna, Austin

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It IS pet-friendly, just not clean non-smoker human friendly. We switched rooms several times and ALL the rooms smelled disgusting with smoke. Not sure how we ended up here a second time (probably the price), but eww, never again. Just pay a few bucks more and stay at a Holiday Inn Express.
Stayed 1 night in Jun 2024

8/10 Good

Lissette

Stayed 1 night in Jun 2024

10/10 Excellent

Natasha Lee

Stayed 1 night in May 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.
Stayed 1 night in May 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Great place to stay. They just need a bit of repaint in the rooms. But everything was great!
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

Rocky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleased with how spacious and clean my room was. After hours on the road, this hotel was an oasis!
Stayed 2 nights in Apr 2024

6/10 Okay

Roger

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcelino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, well maintained property
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish that they would have had a breakfast available, but otherwise, it was a very pleasant stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

dietrich

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok Hotel
I have stayed here several times and all Has been good. This time toilet was leaking and closet Door with broken hinges. Room should not have been available but…
Stayed 1 night in Dec 2023

10/10 Excellent

NABANITA

Business traveller
Liked: Amenities
Very happy and the stay is comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

4/10 Poor

Ginny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Stayed 2 nights in Nov 2023

8/10 Good

Coni

Stayed 1 night in Nov 2023