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Bay Gardens Hotel

3.0 star property

Photo gallery for Bay Gardens Hotel

Water park
Standard Room King | View from room
In-room dining
Superior Room King | View from room
3 outdoor pools, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪16 min walk‬
  • Rodney Bay Marina
    ‪16 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪17 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

View all photos for Superior Room King

Superior Room King | View from room

Superior Room King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Two Bedroom Croton Suite

  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Croton Suite

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room Double

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Standard King

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Gros Islet

When you a stay at Bay Gardens Hotel in Gros Islet, you'll be in a shopping district, within a 5-minute walk of Windward Islands and Baywalk Shopping Mall. .This beach hotel is 0.8 mi (1.3 km) from Bonne Terre Tropical Gardens and 0.8 mi (1.3 km) from Rodney Bay Marina.

What's nearby

  • Reduit Beach - 16 min walk - 1.4 km
  • Rodney Bay Marina - 16 min walk - 1.4 km
  • Splash Island Water Park Saint Lucia - 17 min walk - 1.5 km
  • Friday Night Street Party - 3 min drive - 2.7 km
  • Daren Sammy Cricket Ground - 5 min drive - 3.0 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Caribbean cuisine at Spices, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gros Islet? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reshaad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Dimitri

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient location. Close by shopping and restaurants. It is an easy walk to the beach or there is a shuttle available. The property could use a few upgrades, however it is kept clean. My room fit my needs well enough. Enjoyed the pools. Next time I come I will upgrade to the all inclusive option.

10/10 Excellent

Lenius

Stayed 1 night in Jan 2025

8/10 Good

Kevin

Stayed 2 nights in Dec 2024

10/10 Excellent

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain
Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Lerdeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel…minor flaws

Very nice hotel, majority of the staff are friendly enough. The bedding needs to be rethought as it’s extremely thin and you can’t leave the AC off as the room then gets too hot. Breakfast wasn’t the greatest but they can accommodate you which is good.
Stayed 1 night in Jan 2025

8/10 Good

Ada

Liked: Cleanliness, staff & service
It was my birthday and the manager and staff was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Adonica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christopher G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean room. Good atmosphere. Fair price.
Stayed 2 nights in Jan 2025

8/10 Good

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Walkable to beach and restaurants
Stayed 5 nights in Jan 2025

8/10 Good

Crawford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service
I like how close it is to a lot of dining and shopping areas.
Stayed 3 nights in Jan 2025

10/10 Excellent

JOSEPHA, St. Joseph

Excellent for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff, good food but overpriced
Stayed 1 night in Jan 2025

8/10 Good

Abryana, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean rooms. Breakfast could be better but still sufficient.
Stayed 3 nights in Dec 2024

8/10 Good

SATEE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room 305 was terrible.It smelled foul and musty. Bathroom was very very unacceptable. Bathtub floor was decrepit. Air condition unit not working but was repaired promptly. The area outside the room was a slum,so space under door was unfortunate. There was no natural light, none. None! The hairdryer caught fire. Staff said fully booked,so not possible to change room, which was upsetting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member is AMAZING!!! Excited to go back soon!! Thank you all for treating my family and I like family ♥️ Thanks, Mimi
Stayed 7 nights in Dec 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are genuine humane people, considerate and kind. In addition they are very respectful.
Stayed 7 nights in Dec 2024

6/10 Okay

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good location in the tourist area with many amenities in walking distance. However the room was quite small for the rates charged, lacked basic amenities like a microwave, sofa chair, table, and appeared somewhat dated. Also little to no water water in the room's shower. Stayed 3 nights had hot water on the final night only. Also had to beg for room service to clean the room after being skipped completely the first day. It was not the worst experience, but definitely room for improvements.
Stayed 3 nights in Dec 2024

6/10 Okay

Rodney E

Travelled with partner
Disliked: Amenities
Not a lot to do
Stayed 6 nights in Dec 2024

6/10 Okay

Jignesh

Travelled with family
Liked: Amenities, property conditions & facilities
Cons Food service was delayed on busy days. Ants in the room and coffee machine inside room Mattress and pillow were not comfortable to get a good night sleep. Pros Near to the mall and Rodney Bay Street and restaurant Food and pizza were good in the spice restaurant. Shuttle service was good to other resort and beach Taxi service was available outside the hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Sirita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were friendly and rooms were cleaned daily. Beds was comfortable. I give the entire staff an 5 between 1-5 with 5 being the best! Next trip I will make sure to come back here and I would recommend to everyone.
Stayed 4 nights in Dec 2024