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Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

On the beach, white sand, sun-loungers, beach towels
Interior detail
3 outdoor pools, pool loungers
Aerial view
10 bars/lounges, 2 poolside bars, beach bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included

Explore the area

Map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Sandals Golf and Country Club
    3 min drive
  • Rodney Bay Aquatic Centre
    5 min drive
  • Smugglers Cove
    8 min drive
  • Castries (SLU-George F. L. Charles)
    31 min drive

Room options

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Ocean View Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential one Bedroom ocean view

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential one Bedroom ocean view

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort
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4.1 out of 5, Very good, (909)
The price is NZ$1,161
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

About the area

Gros Islet

With a stay at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only in Gros Islet (Cap Estate), you'll be steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club. .This all-inclusive property is 1.5 mi (2.3 km) from Smugglers Cove and 1.7 mi (2.8 km) from Rodney Bay Aquatic Centre.

What's nearby

  • Rodney Bay Marina - 5 min drive - 3.6 km
  • Friday Night Street Party - 5 min drive - 3.6 km
  • Pigeon Island National Landmark - 6 min drive - 3.3 km
  • Smugglers Cove - 8 min drive - 2.4 km
  • Reduit Beach - 21 min drive - 6.0 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 106 min drive

Restaurants

  • ‪Gourmet Marché - ‬2 min walk
  • ‪Hunter Steakhouse - ‬3 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬9 min drive
  • ‪Aquarius Bar - ‬1 min walk

About this property

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 166 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and wedding services.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Gourmet Marche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dorado - This seafood restaurant specializes in seafood. Open daily.
Hunter Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 10 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marche
  • Dorado
  • Hunter Steakhouse
  • Grazie Italia Trattoria
  • Zen

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkelling
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 18 years old and younger are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 434 reviews" "
Rating 8 - Good. 127 out of 434 reviews" "
Rating 6 - Okay. 60 out of 434 reviews" "
Rating 4 - Poor. 34 out of 434 reviews" "
Rating 2 - Terrible. 31 out of 434 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Helen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The best thing about this hotel is the staff, from check in to Stephen at hideaway bar and the exceptional service we received from Tracy ford. But the hotel,is rundown with broken tiles and rust every where. The absolute worst thing though was the smell of mould in the rooms, it made us gag on entry, we had no choice but to sleep in that glad it was only a short visit and wouldn’t go again just for that reason alone. Also paid a extra $120 for a lobster meal that was very under par over cooked and over seasoned
Stayed 1 night in Aug 2024

10/10 Excellent

Matika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. However, I think the pool bars close too early. I also don't like the fact that the children from the neighboring resort were on the adult side in our pool and beach with their parents. It happened everyday that I was there on vacation. They were actually in my pictures swimming in.the beach. The resort needs to prevent this from happening.
Stayed 3 nights in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

tiffany

Stayed 4 nights in Jul 2024

10/10 Excellent

Brigitte, Charlotte

Liked: Amenities
Beautiful property
Stayed 4 nights in Jul 2024

4/10 Poor

Ebony, Cincinnati

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff was not pleasant, they always had attitudes. Not friendly. Had an issue with my payment to the hotel. They would not accept my pre-payment right along with my direct payment which caused me to come out of pocket for a lot of money. Was not understanding at all. I felt like they were going to keep me and make me a maid and my husband a butler. I do not think I would ever come back to this place
Stayed 3 nights in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Kision

Liked: Amenities, property conditions & facilities
Very accommodating and welcoming
Stayed 4 nights in Jul 2024

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Colphone

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner at the beach
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 5 star Resort!!!!
I would stay away from this hotel as it was the worst experience I've had with a resort ever in my life! My friends and I booked this resort to celebrate our July 2024 birthdays. I had several room issues that they refused to accommodate. The first issue was that they mixed up my friend's room and mine, which we had booked separately. So my wristband opened their room and vice versa. Then, I was given an uncleaned, moldy-smelling room, which they refused to swap. Pamela, the supervisor who checked my party in, stated that she had nothing available, which was a lie. The next day, the GM provided me with a suitable room, but this was after going back and forth with Pamela all day. Next, we informed the hotel that we were celebrating birthdays. We observed how other hotel guests had their doors decorated, but not a card or bottle of wine was in either of our rooms, and we practically had to beg for birthday acknowledgment. Besides the room issue, the food at several restaurants could have been better prepared, lacked flavor, and didn't use fresh ingredients. Also, I observed the Royalton staff members taking big plates of food (poolside), leaving the paying guests without food. The drinks at the resorts were HORRIBLE. The drinks at the resorts made everyone in our party sick. The liquor was cheap and disgusting. Several times, the restaurants ran out of condiments and didn't serve food listed as specials on particular days.
Dirty Couch
Broken tiles in bathroom
Dirty linen
Stayed 4 nights in Jul 2024

2/10 Terrible

Louise, London

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF NEED PROPER TRAINING. SECIRITY GUARDS ESPECIALLY!
Stayed 2 nights in Jul 2024

2/10 Terrible

Myteekah

Liked: Property conditions & facilities
Disliked: Staff & service
The staff wasn’t friendly at all. The customer service was terrible. Only two staff were friendly who worked at the bar at the pool. I wouldn’t recommend this place to anyone
Stayed 4 nights in Jul 2024

6/10 Okay

Barney

Check in experience was lousy. Took too long
Stayed 1 night in Jul 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service
Very good

8/10 Good

Barney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good

8/10 Good

Barney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Visited with my family. The property is beautiful with well manicured grounds. However our check in was poor since we had yo wait for over 2 hours for the room to be ready. The room keys didn't work after dinner and we hed to get them reprogrammed.
Stayed 1 night in Jul 2024

8/10 Good

Shiyel Syrena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. The staff was very friendly and happy to assist us in anyway they could. The ladies at the front desk were very nice and made sure 2 issues we had were handled in a timely manner. However, I did not like the food options. There were lots of fruit flies and actual flies in the buffet hall.
Stayed 4 nights in Jul 2024

2/10 Terrible

Kelly, Bedford

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The floors had animals feces for days. The staff were very rude and not helpful. We was not told that we had to be off premises after 5 PM or we would be charged. The worst is the staff really wasn’t friendly or accommodating at all and I was celebrating my birthday. No banner at the door, but other people did have them.
Stayed 5 nights in Jul 2024

2/10 Terrible

shanika

Stayed 3 nights in Jul 2024

10/10 Excellent

Dana L

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had an amazing stay!! Staff was very accommodating and pleased to help. Ferna was great. My butler. And Jonny the bartender was great also
Stayed 3 nights in Jun 2024

8/10 Good

Safwan

Liked: Cleanliness, amenities, property conditions & facilities
Staff need to be more friendly (compared to other resorts or islands). Hideaway lobby doesn’t have a standard outlook even, the stuff are not welcoming!
Stayed 3 nights in Jun 2024

6/10 Okay

Blandine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The facility needs to be updated. The toilet was clogged when I got my room. My friends room the lights went out and they had no water for a day. The food was hit or miss. The facility have been better for the money we paid.
Stayed 4 nights in Jun 2024