The Ritz-Carlton, Vienna

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Vienna

Exterior
Indoor pool
Exterior
Point of interest
Presidential Suite, 2 Bedrooms, Non Smoking, City View (Club Lounge Access, Corner)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Stadtpark
    2 min walk
  • Vienna Music Society
    4 min walk
  • Belvedere
    8 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

Premium Suite, 2 Bedrooms (Club Lounge Access, Premium Executive)

  • 261 sq m
  • City view
  • Sleeps 7
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking, City View (Club Lounge Access, Corner)

  • 190 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

Suite, 1 King Bed (View)

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Signature Suite, 1 Bedroom, City View, Club Lounge Access (The Ritz-Carlton Symphony Suite)

  • 99 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Bedrooms, City View, Club Lounge Access (The Ritz-Carlton Albertina Suite)

  • 149 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Vienna

The Ritz-Carlton, Vienna is centrally located in Vienna, a 3-minute walk from Playground in the Stadtpark and 8 minutes by foot from Belvedere. .This luxury hotel is 0.4 mi (0.7 km) from Vienna State Opera and 0.6 mi (1 km) from Stephansplatz.

What's nearby

  • Belvedere - 8 min walk
  • Vienna State Opera - 8 min walk
  • Stephansplatz - 10 min walk
  • Hofburg Imperial Palace - 10 min walk
  • St. Stephen's Cathedral - 11 min walk

Getting around

  • Schwarzenbergplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬3 min walk
  • ‪Elissar - ‬3 min walk
  • ‪Biergartl im Stadtpark - ‬2 min walk
  • ‪In-Dish - ‬4 min walk
  • ‪Atmosphere Rooftop Bar - ‬1 min walk

About this property

The Ritz-Carlton, Vienna

Luxury Vienna hotel in Innere Stadt with 2 restaurants
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 200 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Regional cuisine at Dstrikt Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Vienna? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Dstrikt Steakhouse - This steakhouse specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11 AM: EUR 38 for adults and EUR 19 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina
  • D-bar
  • Atmosphere Rooftop Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3229 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 38 for adults and EUR 19 for children
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 568 out of 732 reviews" "
Rating 8 - Good. 105 out of 732 reviews" "
Rating 6 - Okay. 33 out of 732 reviews" "
Rating 4 - Poor. 14 out of 732 reviews" "
Rating 2 - Terrible. 12 out of 732 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Petar

Stayed 3 nights in Aug 2024

10/10 Excellent

Frederic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury luxury luxury...Super beautiful... Excellent Italian style restaurant. Also a steakhouse that we didn't try. The concierge was very helpful. The hotel is walking distance to most sites and shopping. We rented e-bikes a few blocks away that was super fun. Vienna is very bike friendly. The pool and fitness centre are immaculate. You gotta get a drink on the rooftop with the best view in town.
Stayed 8 nights in Aug 2024

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service
The toilet paper is very rough. The pick up from the airport to hotel was a disaster. The car was too mall for our luggage. We had to drag our bags from the parking lot to a limousine stand by ourselves. Today the drive to the airport- the Ritz mixed up our pick up time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kanwarjit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Dwayne

Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew Michael, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Fantastic property.
Stayed 5 nights in Jul 2024

8/10 Good

carrie

Stayed 2 nights in Jul 2024

10/10 Excellent

Hadeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Jul 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Four seasons in Vienna so gave Ritz another shot. A nice Marriott! Must say though The steak restaurant was perfect!! Staff and food were top of the line.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olga, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Jacqueline, wellington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although I was expecting a great hotel, this hotel is composed of several buildings, which can be confusing when trying to get to your room. It is in need of upgrades. Our suites cost approximately $1,300 per night, but despite this, check-in was supposed to be at 4:00 pm, we ended up waiting past that time.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jespert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!
Stayed 6 nights in Jun 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel by the airport. 5 min walk to terminal.
Stayed 1 night in Jun 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Chandrahas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service was wonderful
Stayed 2 nights in May 2024

10/10 Excellent

Durgesh, West Hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location staff and service. Would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Stay!
Our stay was amazing. Our room was clean and spacious, with very high ceilings and comfortable beds. There was a lot of natural light and also blackout shades. The staff was great, including room service. The rooftop bar was delightful with wonderful staff. They even gave us a parting gift based on some comments we made about products that we liked at the hotel. Wonderful experience.
Stayed 3 nights in May 2024

10/10 Excellent

Yixin, Chesterfield

Stayed 5 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a woman traveling alone. The staff was terrific, looked out for me, made suggestions for sites, etc. Would hihgly recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 Star stay,
A 5 Star stay . Great staff, lovely room and good location.
Stayed 1 night in May 2024

10/10 Excellent

Per Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and staff, excellent location and overall quality of the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Garrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professionalism and attention to detail made all the difference during our stay. When we are visiting Vienna again this will be the hotel we will stay
Stayed 6 nights in Apr 2024