A stay at Hotel Grand Guanajuato places you in the heart of Guanajuato, steps from Diego Rivera Museum and Ninteenth Century Museum. .This hotel is 0.2 mi (0.3 km) from Alhondiga de Granaditas Museum and 0.2 mi (0.3 km) from Regional Museum of Guanajuato Alhondiga.
What's nearby
University of Guanajuato - 3 min walk - 0.3 km
Alley of the Kiss - 4 min walk - 0.4 km
Union Garden - 4 min walk - 0.4 km
Juarez Theater - 5 min walk - 0.5 km
Mummies Museum - 19 min walk - 1.6 km
Getting around
Bajío Intl. Airport (BJX) - 37 min drive
Restaurants
Cafe Conquistador - 2 min walk
Mestizo - 2 min walk
CarnitaSam - 5 min walk
La Clave Azul - 2 min walk
Pizza ilimitada - 2 min walk
About this property
Hotel Grand Guanajuato
Guanajuato hotel in Zona Centro with a rooftop terrace and a 24-hour front desk
Hotel Grand Guanajuato offers 30 accommodations with portable fans. 43-inch Smart televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Stay in one of 30 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include portable fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Guest services
24-hour front desk
Daily housekeeping
Tour/ticket assistance
Outdoors
Rooftop terrace
Accessibility
This property does not have any lifts
More
Romance packages available
Smoke-free property
Room amenities
Bedroom
Portable fan
Bathroom
Shower
Towels
Entertainment
43-inch smart TV
TV channels
More
Guidebooks/recommendations
Iron/ironing board (on request)
Local maps
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Grand Guanajuato Hotel
Hotel Grand Guanajuato Guanajuato
Hotel Grand Guanajuato Hotel Guanajuato
Hotel Grand Guanajuato Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 40 out of 117 reviews" "
10 - Excellent
40
Rating 8 - Good. 32 out of 117 reviews" "
8 - Good
32
Rating 6 - Okay. 19 out of 117 reviews" "
6 - Okay
19
Rating 4 - Poor. 14 out of 117 reviews" "
4 - Poor
14
Rating 2 - Terrible. 12 out of 117 reviews" "
2 - Terrible
12
7.8/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Jacqueline
Travelled with family
11 Aug 2024
Liked: Cleanliness, staff & service
Los chicos fueron súper eficientes y amables. Me dejaron una canastita de dulces típicos y una notita de felicitaciones, ya que les mencioné que estaba celebrando mi cumpleaños. La vista desde la terraza fue muy bella y las habitaciones también estuvieron bien. El único detalle fue que el wifi estaba un poco lento, pero en general fue una estación agradable. ¡Muchas gracias!
Jacqueline
Stayed 1 night in Aug 2024
8/10 Good
Sumara
Travelled with group
26 Jun 2024
Liked: Staff & service
Sumara
Stayed 2 nights in Jun 2024
8/10 Good
Samy
Travelled with family
24 Mar 2024
hotel bien, aunque faltan opciones para poner maletas, ropa, o estuches que no hay suficiente espacios para colocar cosas
Samy
Stayed 4 nights in Mar 2024
4/10 Poor
Jose, Houston
Travelled with family
19 Mar 2024
Disliked: Staff & service, amenities
Rooms do not have a/c so the room are not very cold. I understand that the average temperature at night in GTO is around 48 degrees at night but if you do not have windows good luck. The hotel staff is ok but they did not help to yield a cab on our last day as we needed a ride to the parking. The hotel does not have on-site parking but they do cover the parking that’s about 1.5 miles away (first come first serve). Other than that stay was ok. I will definitely stay elsewhere next time.
Great location. Property kept in good condition. Unfortunately they host large groups of teenagers who hangout in common spaces outside of rooms and are loud all night, right outside your door.
I liked the roof top balcony but i didn't like that there wasn't A/C in the room. Also laundry wasn't available at the hotel and staff couldn't tell me where a neae by laundry was which was very frustrating and stressing out where to wash my clothes at
Well google has it as a 4-star hotel, other websites have it as a 3-star, but in all honesty, it was more like a 1–2-star hotel. At $124 US Dollars a night, I would expect a lot more. The room was very little & no view. No iron in room you must walk downstairs to get an iron and leave your ID, no cups or glasses in room to drink water, I felt like I was in a hostel and not a hotel. Upon checking out the front desk I asked if I could bring back down the iron? Front desk does not really like getting up or calling housekeeping for simple things.
Outside the hotel we couldn't even find it since the sign says Hotel REAL Guanajuato maybe a move to trick people to keep visiting them after millions of bad reviews with their real name account.
Just arriving into the room, the bathroom seemed like a joke, sandblasted glass wall and door into the room with no privacy at all.
The sink was so small that washing your teeth will leave all the bathroom floor wet.
Shower size was ok however there was no place to put anything, even the toilet paper was just sitting on the toilet tank and in the shower soap had to be placed in a little edge of a window.
The beds where crooked, i know we where in Mexico but you don't have to sleep inside a taco shell just because of it. Sheets and covers of the lowest quality I've ever seen. Towels where as rough as 50 grit sand paper.
But the worst part is at night when you notice the room is just over the front desk and you have a window without even a curtain just looking over it. You can hear every conversation they have mostly with other angry guests, my mother even opened the window and asked them to lower their voice from our room. But that is not the only problem with that window, also all the light from the front desk and hall leaks trough it so your room is never dark. I know this hotel may have other units with less problems but this is what we got at Suite number 6 so if you cant avoid staying at this property at least try to avoid this room.
Roberto
Stayed 2 nights in Dec 2021
2/10 Terrible
Asucena
Travelled with family, Travelled with family and small children
Not worth it.
"parking" for the property is actually out of the city and there's not even a parking spot for you to check in. I had to walk half a mile with my bags from a public parking as the hotel doesn't have a single parking space.
Hotel staff had a party on the lobby the entire night and kept me up, (not other guests, the actual guy manning the lobby was drinking and talking to some friends all night). Couldn't get a even a night's sleep.
And the photos? yeah, those are completely not the rooms you'll be staying at, furniture, flooring, bedding, all completely different and terrible.
The hotel is nice and it is located in a good area, personally, I don't like that they didn't give me the room you select, I understand clearly that it can't be like that literally, I mean that I expected a better room, they could put the true images and so we could trust, because for the price there is no problem. There is good service.
Location was very good. No windows in room. Door to restroom was see through. Restroom Sink overflowed, got clogged and overflowed onto floor. Bed Sheets were extremely thin, see through. They kept our luggage for no additional fee. We have stayed at this hotel before and never had any problems.
Perfect for my stay, had good rest. Only downside doesn't have elevator. But the view is great on terraces.
Perfect location, walking distance to main attractions.
Staff was excellent 👌 highly recommended.