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Ascott Guangzhou

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Guangzhou

Exterior
Seasonal outdoor pool
Deluxe Apartment, 1 Bedroom
Yoga
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Washer
  • Breakfast available
  • Kitchen
  • Air conditioning
  • Dryer

Explore the area

Map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630
  • Tianhe Stadium
    5 min walk
  • The Taikoo Lounge
    1 min walk
  • Tianhe Sports Center Station
    7 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    46 min drive

Room options

View all photos for Executive Apartment, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Apartment, 3 Bedrooms

  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

  • 70 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom

  • 74 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

  • 64 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • 108 sq m
  • Studio
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Room

Ascott ICC Guangzhou

Kitchen
Washer
Dryer
Free WiFi
4.6 out of 5, Wonderful, (73)
The price is NZ$214
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Ascott ICC Guangzhou

About the area

Guangzhou

With a stay at Ascott Guangzhou, you'll be centrally located in Guangzhou, a 4-minute drive from Canton Tower and 7 minutes from Beijing Road Pedestrian Street. .This family-friendly aparthotel is 10.8 mi (17.4 km) from Chimelong Paradise and 4.6 mi (7.4 km) from Canton Fair Complex.
View more Aparthotels in GuangzhouOpens in a new window

What's nearby

  • Tianhe Stadium - 5 min walk
  • Grandview Mall - 8 min walk
  • Taikoo Hui - 8 min walk
  • Tee Mall - 14 min walk
  • Canton Tower - 4 min drive

Getting around

  • Tianhe Sports Center Station - 7 min walk
  • Guangzhou East Railway Station - 9 min drive
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪Jiang By Chef Fei - ‬1 min walk
  • ‪Wagas - ‬7 min walk
  • ‪The Taikoo Lounge - ‬1 min walk
  • ‪翡翠拉麵小籠包 - ‬4 min walk
  • ‪秋叶港式寿司吧 - ‬8 min walk

About this property

Ascott Guangzhou

Family-friendly Guangzhou aparthotel in Tianhe with a fitness center
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 207 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while LCD televisions and DVD players provide entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Guangzhou? This aparthotel has 344 square feet (32 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Pool/Spa

  • Seasonal outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Off-site parking within 328 ft (CNY 80 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Car not required
  • On-site car hire

Family friendly

  • Children stay for free (see details)
  • Free children's club
  • Playground

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CNY 60 for adults and CNY 30 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CNY 210 per night

Bathrooms

  • Separate bath and shower
  • Dressing gowns
  • Slippers
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk
  • Conference space (344 square feet)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Lift
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • In the business district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 207 rooms
  • 30 floors
  • 1 building
  • Built in 2008
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 12 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 for adults and CNY 30 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Guangzhou
Ascott Hotel Guangzhou
Guangzhou Ascott
Ascott Guangzhou Aparthotel
Ascott Guangzhou Hotel
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou

Ascott Guangzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 107 reviews" "
Rating 8 - Good. 45 out of 107 reviews" "
Rating 6 - Okay. 9 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

hai bin

Stayed 2 nights in Apr 2024

10/10 Excellent

Chin-Aik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best staff try hard
The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Desmond

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Po Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping malls. Rooms is almost like a full size apartment
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Stayed 4 nights in Nov 2018

2/10 Terrible

Ayries Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible Service
Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Stayed 2 nights in Aug 2018

6/10 Okay

cyn, singapore

Old n tired looking
Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Stayed 2 nights in Jul 2018

6/10 Okay

Jason, Singapore

Disliked: Staff & service, room comfort
Good location nothing else
Front desk not very helpful. Expect better customer servic from ASCOTT branding. Maybe they are too comfortable sitting down.
Stayed 1 night in Jun 2018

8/10 Good

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel apartment, facing a fancy mall
Nice hotel, spacious and comfortable rooms, makes you feel at home. Surrounded by a fancy mall with supermarket, restaurants.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chi Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MC, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in convenient location
Good: near MRT station, polite and helpful frontdesk, clean and comfort environment. Bad: Small and old LCD TV with limited channels,

2/10 Terrible

juan pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teresa, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Djeng R. W, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ascott Guangzhou good location
The staff were very helpful and cheerful.What happened to your restaurant?I would like to commend Louis the front desk officer who was very helpful in getting our room togather .Only thing was the waiting in the lobby from 12pm to 2 waiting for the tidy up of room before check in.On the whole the service is very good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I stayed with my gf for 7 days in the Ascott in Guangzhou It was amazing, nice, clean and staff where very helpful when needed. Great place to stay and would love to stay for part of my trip hear in the future.

10/10 Excellent

Ana, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Comfy apartments, Helpful Staff
Overall my stay was very good. The apartments are very comfortable and well decorated. Staff is helpful and nice even though some of them can't speak english fluently. Breakfast had limited variety and could be improved.

10/10 Excellent

madjay, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Overall very good - rooms were modern, clean with fresh decor (although the corridors looked a bit worn out. The only minor issue I had is that while breakfast was meant to be included, only one voucher was issued per night stayed, even though the booking was for two people. This seems a bit mean!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort