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Hilton Guangzhou Tianhe

5.0 star property

Photo gallery for Hilton Guangzhou Tianhe

Outdoor pool
Bar (on property)
Exterior
Presidential Suite, Club lounge access | Living area
Free minibar, in-room safe, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500
  • Taikoo Hui
    ‪3 min drive‬
  • Guangzhou Zoo
    ‪5 min drive‬
  • Beijing Road Pedestrian Street
    ‪7 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪46 min drive‬

Room options

View all photos for Room (King hilton guestroom)

Free minibar, in-room safe, blackout curtains, soundproofing

Room (King hilton guestroom)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Executive Room, Business Lounge Access

King Hilton, Executive Room, Club lounge access | City view

King Hilton, Executive Room, Business Lounge Access

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Deluxe Room

King Hilton, Deluxe Room | City view

King Hilton, Deluxe Room

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access

Presidential Suite, Club lounge access | Living area

Presidential Suite, Business Lounge Access

  • 501 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Hilton, Deluxe Twin Room

Hilton, Deluxe Twin Room | Living area

Hilton, Deluxe Twin Room

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Twin hilton guestroom)

City view

Room (Twin hilton guestroom)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Junior Suite

Panorama Junior Suite | Living area

Panorama Junior Suite

  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Junior Suite

Corner Junior Suite | City view

Corner Junior Suite

  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton, Executive Twin Room, Business Lounge Access

Free minibar, in-room safe, blackout curtains, soundproofing

Hilton, Executive Twin Room, Business Lounge Access

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Indoor pool, outdoor pool

The Westin Guangzhou

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (865)
The price is NZ$215
for 1 room
includes taxes & fees
8 May - 9 May
The Westin Guangzhou

About the area

Guangzhou

With a stay at Hilton Guangzhou Tianhe, you'll be centrally located in Guangzhou, within a 10-minute drive of Beijing Road Pedestrian Street and Canton Tower. .This luxury hotel is 6.1 mi (9.8 km) from Canton Fair Complex and 12.4 mi (20 km) from Chimelong Paradise.

What's nearby

  • Tianhe Stadium - 2 min drive - 2.2 km
  • Taikoo Hui - 3 min drive - 3.2 km
  • Guangzhou Zoo - 5 min drive - 5.1 km
  • Canton Tower - 6 min drive - 6.9 km
  • Beijing Road Pedestrian Street - 7 min drive - 7.2 km

Getting around

  • Linhexi Station - 10 min walk
  • Guangzhou East Railway Station - 17 min walk
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪满记甜品 - ‬4 min walk
  • ‪二郎田鸡 - ‬2 min walk
  • ‪富越潮式海鮮粥城 - ‬5 min walk
  • ‪众福饭店 - ‬5 min walk
  • ‪品岸酒汇 - ‬9 min walk

About this property

Hilton Guangzhou Tianhe

Luxury hotel with 4 restaurants and a full-service spa
Hilton Guangzhou Tianhe offers 493 accommodations with free minibar items and laptop-compatible safes. 55-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Eforea spa at hilton has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 6 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 493 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at cafe at 2, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Cafe at 2 - This buffet restaurant serves breakfast, lunch, and dinner.
Il Ponte - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sui Xuan - This restaurant serves lunch and dinner. Open daily.
T-Lounge - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 168 for adults and CNY 96.60 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • cafe at 2
  • Il Ponte
  • Sui Xuan
  • T-Lounge

Things to do

  • Children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 350 per pet, per stay
1 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 168 for adults and CNY 96.6 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Pet fee: CNY 350 per pet, per stay
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

We should mention

Pool access available from 6:30 AM to 10:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Hilton Guangzhou Tianhe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 953 reviews
Rating 8 - Good. 358 out of 953 reviews
Rating 6 - Okay. 80 out of 953 reviews
Rating 4 - Poor. 39 out of 953 reviews
Rating 2 - Terrible. 38 out of 953 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

chiew fong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant stay in Guangzhou

Nice room but room for 3 paxs will be small. Good breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Agustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great hotel very well located and high comfort. Absolutely my fav choice from now on!
Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising option

Great hotel very well located. Absolutely my fav choice from now on!
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Fast check in, nice staff, big buffet breakfast, 7min walk to Guangzhou east train station, metro and shopping mall, nice view
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. 20 minutes walk to metro and shopping centre
Stayed 5 nights in Jan 2025

10/10 Excellent

Duyun, San Jose

Stayed 1 night in Jan 2025

10/10 Excellent

SIN HOCK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2024

4/10 Poor

Murray

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

AC disabled in rooms

This is a Hilton. Yet they decide not to allow guests to have functional a/c in the rooms in order to save money, so their guests cannot sleep due to oppressive heat at night
Stayed 2 nights in Nov 2024

8/10 Good

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs renovation to up keep its name as Hilton
Stayed 1 night in Nov 2024

8/10 Good

VISHAL, Colon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a very good hotel with excellent customer service and excellent facilities. The only thing I did not like is that the internet connection speed was very slow and this hotel caters to overseas buyers who come to do business in China and a main requirements during business trips is good internet speed which for the size and scale of this property is probably one of the worst I've seen around China. I've been to eight different Chinese cities and I've stayed in non franchise Chinese hotels which have much better connection speed.
Stayed 4 nights in Nov 2024

6/10 Okay

Turgay

Stayed 1 night in Oct 2024

10/10 Excellent

beren

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Yin Yan Ann

Stayed 2 nights in Aug 2024

10/10 Excellent

Yohanis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to several malls and dinning
Stayed 14 nights in Aug 2024

4/10 Poor

Roger S L

Stayed 5 nights in Aug 2024

10/10 Excellent

Yew Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located between Linhexi station and Guangzhou East railway station. Very convenient if coming from Baiyun Airport, just take line 3 and alight at Linhexi Station, no need to change line. And if there are plans to go to Hong Kong by High Speed Rail, can easily walk to Guangzhou East railway station. There are many restaurants available and a huge shopping mall, so there are plenty of dining options available. Hotel staff extremely helpful and polite, room is spacious, comfortable and clean. Very satisfied with my stay at the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, accessible to subway.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anny, mississauga

Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room. Love the staff very friendly would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Xinyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience and everyone is very nice
Stayed 3 nights in Jun 2024

8/10 Good

Augustina

Stayed 1 night in Jun 2024

10/10 Excellent

Yin Keat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lai Kuen Marzena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and bright, just one thing to snag about, wondering does Hilton belong to One World Alliance, because the staff doesn’t know
Stayed 2 nights in May 2024