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Hilton Colon Guayaquil

4.5 star property

Photo gallery for Hilton Colon Guayaquil

Lobby
Outdoor pool, pool umbrellas
42-inch Smart TV with cable channels, TV, iPod dock
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available

Explore the area

Map
Av Francisco de Orellana Mz 111, Guayaquil
  • World Trade Center
    ‪9 min walk‬
  • Mall del Sol Shopping Center
    ‪12 min walk‬
  • Plaza del Sol
    ‪13 min walk‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club lounge access

Executive Room, Business Lounge Access

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Business Lounge Access

Executive Suite, 2 Queen Beds, Club lounge access

Executive Suite, 2 Queen Beds, Business Lounge Access

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Guayaquil Puerto Santa Ana

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, (1006)
The price is NZ$221
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Wyndham Guayaquil Puerto Santa Ana

About the area

Guayaquil

With a stay at Hilton Colon Guayaquil, you'll be centrally located in Guayaquil, within a 15-minute drive of U.S. Consulate General and World Trade Center. .This family-friendly hotel is 0.4 mi (0.6 km) from Antonio Neumane Park and 0.6 mi (1 km) from Plaza del Sol.

What's nearby

  • Mall del Sol Shopping Center - 12 min walk
  • San Marino Mall - 2 min drive
  • Guayaquil Convention Center - 4 min drive
  • City Mall - 5 min drive
  • Malecon 2000 - 8 min drive

Getting around

  • Duran Train Station - 16 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 8 min drive

Restaurants

  • ‪Sal & Pimienta - ‬1 min walk
  • ‪Kioto Sushi Bar - ‬1 min walk
  • ‪Marrecife - ‬5 min walk
  • ‪Atrium Bar - ‬1 min walk
  • ‪Café Bombon’s - ‬9 min walk

About this property

Hilton Colon Guayaquil

Luxury Guayaquil hotel in Kennedy with 5 restaurants
Hilton Colon Guayaquil offers 294 air-conditioned accommodations with iPod docking stations and minibars. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elements Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Make yourself at home in one of the 294 air-conditioned rooms featuring iPod docking stations and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This Art Deco hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy international cuisine at Portofino, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Guayaquil? This hotel has 44778 square feet (4160 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Portofino - This restaurant specializes in international cuisine and serves dinner only.
Sal y Pimienta - This restaurant serves breakfast, lunch, and dinner. Open daily.
Vereda Tropical - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.
Kioto Sushi Bar - This sushi bar serves lunch and dinner. Open daily.
Cafe Colon - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (USD 14.64), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 32 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Portofino
  • Sal y Pimienta
  • Vereda Tropical
  • Kioto Sushi Bar
  • Cafe Colon

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (44778 square feet of space)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 42.7 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 15 percent destination fee will be charged
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 per person
  • Fee for wireless internet in public areas: USD 14.64 (rates may vary)
  • Fee for wired internet in public areas: USD 14.64 (rates may vary)
  • Rollaway bed fee: USD 42.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Colon Guayaquil
Colon Hilton Guayaquil
Guayaquil Hilton
Guayaquil Hilton Colon
Hilton Colon
Hilton Colon Guayaquil
Hilton Colon Hotel
Hilton Colon Hotel Guayaquil
Hilton Guayaquil
Hilton Guayaquil Colon
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Guayaquil
Hilton Colon Guayaquil Hotel Guayaquil

Hilton Colon Guayaquil Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 683 reviews
Rating 8 - Good. 136 out of 683 reviews
Rating 6 - Okay. 61 out of 683 reviews
Rating 4 - Poor. 30 out of 683 reviews
Rating 2 - Terrible. 40 out of 683 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, lots dining. Area around not nice. Noisy lounge music I’m hearing in my room on 5th floor, as I’m writing at 10. I have a 4:00 bus to airport, no sleep
Stayed 1 night in Nov 2024

10/10 Excellent

Karissa

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Jul 2024

10/10 Excellent

Danniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

TAHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay !
Stayed 1 night in Oct 2024

10/10 Excellent

Lila

Stayed 4 nights in Oct 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and professionalism
Stayed 3 nights in Oct 2024

10/10 Excellent

Najibe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 3 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The safety and convenience to get to everywhere
Stayed 1 night in Sep 2024

8/10 Good

Cristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the airport, the hotel is great, great food also. The only bad thing is, if you get a room in front of the elevator there is no soundproof in the room, and you can hear everything that is going on in the lobby, in our case it was the weekend and they were having singers over, so the concert you could hear from out room in the 4th floor. Other than that is a great hotel with airport shuttle that runs every half an hour and it's a 5min drive to and from the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service.
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024

10/10 Excellent

Yannorkis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities
It seems that room had been closed for awhile because of strong humidity odor. Had to open windows for a few hours. Great service. Nice room
Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

ERIC, Walnut

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Olga

Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can notice age of it
Stayed 1 night in Sep 2024

6/10 Okay

Randall

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice infraestructure, bad service
Regarding the shuttle from the airport, I understand that many other people who are sharing the same flight or arriving on other flights at the same time are also requesting the shuttle services. However, the hotel cannot wait indefinitely for every passenger to board the van. I ended up waiting for over 30 minutes for a passenger who never arrived. I believe it's reasonable to expect people to wait for 10 minutes, but 30 minutes is excessive. Additionally, I had to call the front desk three times because I forgot my toothbrush. This makes me question the hotel's customer service management. Furthermore, I noticed that a 10% tip was charged to my bill without my approval. While the hotel is very nice, I am very disappointed with the service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport and comfortable
This was an excellent place to stay oneither end of our Galapagos trip. Close to the airport, excellent service and good food.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Dioselina, Jamaica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024