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Hotel Casa Veranda

3.5 star property

Photo gallery for Hotel Casa Veranda

Exterior
Lobby
Junior Suites, 2 Double Beds
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪2 min walk‬
  • La Aurora Zoo
    ‪18 min walk‬
  • Paseo Cayala
    ‪7 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed

Master Suite 1 King Bed

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1420)
The price is NZ$184
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Wyndham Garden Guatemala City

About the area

Guatemala City

With a stay at Hotel Casa Veranda, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and within a 10-minute walk of Embassy of Mexico in Guatemala. .This hotel is 1.1 mi (1.8 km) from Oakland Mall and 1.7 mi (2.7 km) from Torre del Reformador.

What's nearby

  • Avenida La Reforma - 2 min walk - 0.2 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 14 min walk - 1.2 km
  • La Aurora Zoo - 18 min walk - 1.5 km
  • Paseo Cayala - 7 min drive - 7.1 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Tgi Friday's Avia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Casa Veranda

Hotel with a 24-hour fitness center, steps from Avenida La Reforma
Hotel Casa Veranda offers 90 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Make yourself at home in one of the 90 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at La Pergola, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
La Pergola - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Spa

  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 23 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1078 reviews
Rating 8 - Good. 270 out of 1078 reviews
Rating 6 - Okay. 99 out of 1078 reviews
Rating 4 - Poor. 37 out of 1078 reviews
Rating 2 - Terrible. 35 out of 1078 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with partner
Todo me gustó muy amable el personal muy bonito el ambiente al rededor de la propiedad.
Stayed 4 nights in Dec 2024

6/10 Okay

Andre

Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Ingrid

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell
The whole hotel smelled, they tried to cover it with glade but ended to be worst
Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the suite
Stayed 1 night in Dec 2024

10/10 Excellent

Rocael

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

👍
Stayed 1 night in Dec 2024

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Irving

Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Nov 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean near restaurants and shopping centers
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Very nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a suite that had a microwave stove and refrigerator.Its like an apartment.All the staff is very friendly .Rooms are big .This place is better than Clarión suites.The wifi it's not that good.Other than that this hotel it's great .
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel I feel like I'm at home.It has everything I need.Staff is very friendly.
Stayed 3 nights in Nov 2024

4/10 Poor

jeannette

Travelled with family
Disliked: Staff & service, amenities
When I made the reservation, I requested a room with a balcony and suttle. In the price, it was not indicated that the shuttle would have an extra cost. When I confirmed the shuttle service at the hotel, I was told that I had to pay for this. The room, although it had a balcony as requested, was changed from the reservation, it was not private, it did not have dark curtains and the doors to the balcony did not close easily. When I checked out, I requested an invoice for my stay, for which I was told that Expedia had to send it to me because I made the reservation with that application Conclusion I understood that in that hotel making a reservation through Expedia did not give me any guarantee that what I requested would be provided and that for the front desk staff those reservations are not important.
Stayed 1 night in Nov 2024

10/10 Excellent

c

Stayed 1 night in Aug 2024

10/10 Excellent

Noel H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking very complicated (narrow) other than that the stay was pleasant,
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not what I expected. They offered me something very different from what I found. The emergency doors were locked. If I could ask for my money back, I would be happy to do so because what I paid was too much for what they had.
Stayed 2 nights in Nov 2024

10/10 Excellent

Inaida

food pool wifi is clean service so good
Stayed 1 night in Oct 2024

10/10 Excellent

Herson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2024

8/10 Good

enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved the bed, my view and mini kitchen. I did not like the tub, it was too high for my taste. Plus, you cannot check in one minute before check in fyi. The eating area was weird but I think it was closed off for renovations, I hope.
Stayed 2 nights in Oct 2024