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Hotel Botanico & The Oriental Spa Garden

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand)
Property amenity
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Garden

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Restaurant
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Botanical Gardens
    2 min walk
  • La Paz Lookout
    7 min walk
  • Martianez Shopping Centre
    13 min walk
  • Tenerife (TFS-Tenerife South)
    57 min drive

Room options

View all photos for Junior Suite, Ocean View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Senator Teide view)

Suite (Senator Teide view)

Suite (Senator Teide view)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

Down duvets, minibar, in-room safe, desk

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse (Double)

Penthouse (Double)

Penthouse (Double)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Sirikit of Thailand)

Suite (Queen Sirikit of Thailand)

Suite (Queen Sirikit of Thailand)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Penthouse)

Presidential Suite (Penthouse)

Presidential Suite (Penthouse)

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Teide View)

Down duvets, minibar, in-room safe, desk

Deluxe Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Ocean View

Down duvets, minibar, in-room safe, desk

Deluxe Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Spa View)

Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Spa View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Teide View)

Superior Room (Teide View)

Superior Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Garden View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Garden View (Ambassador)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Michael Jackson)

Suite (Michael Jackson)

Suite (Michael Jackson)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the area

Puerto de la Cruz

When you stay at Hotel Botanico & The Oriental Spa Garden in Puerto de la Cruz, you'll be near the beach, just steps from Botanical Gardens and 14 minutes by foot from San Telmo Promenade. .This family-friendly hotel is 1 mi (1.6 km) from Lago Martianez Swimming Pools and 1 mi (1.6 km) from Tenerife Beaches.

What's nearby

  • Botanical Gardens - 2 min walk - 0.2 km
  • Lago Martianez Swimming Pools - 18 min walk - 1.6 km
  • Taoro Park - 3 min drive - 2.3 km
  • Plaza del Charco - 4 min drive - 2.1 km
  • Loro Park - 5 min drive - 4.2 km

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • ‪Bar el Camino - ‬10 min walk
  • ‪Hotel Teide Mar - ‬5 min walk
  • ‪Zicatela - ‬13 min walk
  • ‪Apricot - ‬7 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Luxury hotel with 4 restaurants and 3 outdoor pools
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Oriental Spa Garden has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 241 guestrooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 2 km.
Grab a bite at The Oriental, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel has 16162 square feet (1502 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Hotel Botanico & The Oriental Spa Garden has 4 restaurants serving breakfast, lunch, and dinner.
The Oriental - This restaurant specializes in Asian cuisine. Open select days.
Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.
La Palmera Real - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Hall - This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 2 km
  • Limo/town car service

Food and drink

  • Free buffet breakfast available 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Oriental
  • Il Pappagallo
  • La Palmera Real
  • Bar Hall

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (16162 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 178 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 457 out of 568 reviews" "
Rating 8 - Good. 78 out of 568 reviews" "
Rating 6 - Okay. 21 out of 568 reviews" "
Rating 4 - Poor. 3 out of 568 reviews" "
Rating 2 - Terrible. 9 out of 568 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PEDRO, KEW GARDENS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant
Stayed 7 nights in Aug 2024

10/10 Excellent

Baljinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic staff . A couple of km walk downhill into town. It is a big hill back which was ok for us to walk but you may need a taxi which apparently are cheap. The spa is lovely but might need a little work doing on the spa rooms.
Stayed 10 nights in Jul 2024

10/10 Excellent

MOHAMMED, Old Bridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! I can’t fault Hotel Botanico for anything. Beautiful and well-maintained gardens. The spa is wonderful and included in the price. Live entertainment at night. I can’t ask for anything more. If you’re in the area, do yourself a favor and book at least one night in Hotel Botanico
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We went as a family of 3. The room was very good, very clean and offer enough space for a toddler to be comfortable. The service is amazing and the restaurant really really good... A bit expensive but definitly worth it. The gardens are really nice too. We really had a wonderful time.
Stayed 6 nights in May 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kristjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and garden. Excellent service and food. I had pain in soles of the feet but became much better with reflexology at the spa. Without asking I got a free upgrade to an ambassador suite and a bottle of very good red wine.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Stayed 3 nights in Apr 2024

8/10 Good

Arabella

Stayed 7 nights in Apr 2024

10/10 Excellent

Juan Manuel

Stayed 1 night in Apr 2024

10/10 Excellent

Michael, London

Stayed 4 nights in Mar 2024

10/10 Excellent

Haeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent and nice restaurants.
Stayed 4 nights in Feb 2024

10/10 Excellent

Esther Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa services were simply excellent
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the room, spa and pools
We enjoyed it. Tip: If u book a seaview room, get the top floor because the car park belowv can be noisy. Also, not real vegetarian friendly.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jacqueline, Rushall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated excellence - a calm and welcoming hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Jaspal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very welcoming great experience
Stayed 4 nights in Feb 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service, room comfort
Probably was at the top of its game 20 years ago
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
Stayed 7 nights in Feb 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a relaxed but excellent hotel
Stayed 7 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and staff
Stayed 12 nights in Jan 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply the best
Stayed 3 nights in Jan 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, outstanding service
Great hotel, very clean and very helpful staff. Also a great location and facilities good. Local wine recommended by the Sommelier was a treat, different but delicious. Several nice extra touches, such as for a special event.
Stayed 7 nights in Jan 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best non-US hotel we’ve ever stayed in. We cannot fault it. Staff were wonderful and so cheerful. They’ve set the bar high and it’s going to be difficult to find a better place.
Stayed 7 nights in Jan 2024

10/10 Excellent

Douglas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful staff are totally amazing
Stayed 5 nights in Jan 2024