E-Coffee Trung Nguyên Marina Hotel - 15 min drive
About this property
Scarlet Pearl Cruises
Bayside cruise ship with free breakfast and a sauna
Scarlet Pearl Cruises offers 23 accommodations with complimentary bottled water and bathrobes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include safes and phones. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the cruise ship include a spa tub and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, Thai massages, and facials.
Make yourself at home in one of the 23 guestrooms. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub and a sauna. Additional features at this cruise ship include concierge services, gift shops/newsstands, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The cruise ship also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 8:00 AM.
Featured amenities include luggage storage, laundry facilities, and a water dispenser. Planning an event in Ha Long? This cruise ship has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 6:30 AM and 8:00 AM.
Scarlet Pearl Cruises has a restaurant on site.
Late night fare is available from 24-hour room service.
Languages
English, Vietnamese
Property amenities
Parking and public transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Free full breakfast available daily 6:30 AM–8:00 AM
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
Fitness classes
Sauna
Spa services
A hot tub
Steam room
Yoga classes
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Gift shop/newsstand
Lockers available
Reception hall
Water dispenser
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Business services
Conference space (2153 square feet)
A meeting room
Outdoors
Garden
Outdoor furniture
Terrace
Spa
Body scrubs
Body treatments
Facials
Massage - hot stone
Massage - Swedish
Massage - Thai
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Pillow menu
Pillow-top mattress
Premium bedding
Bathroom
Dressing gowns
Bath or shower
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Food and drink
Electric kettle
Free bottled water
More
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Local maps
Phone
Restaurant dining guide
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 11:30 AM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:30 PM
Minimum check-in age: 18
Check-out
Check-out before 9:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Tuan Chau Harbor .]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from November 5 2024 to December 31 2024 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 7500000 per night
Payment types
Important information
Optional extras
Airport shuttle fee: VND 2200000 per vehicle (one-way)
Airport shuttle fee per child: VND 2200000 (one-way)
Late check-in fee for check-in between noon and 6:30 PM
Rollaway bed fee: VND 7500000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Scarlet Pearl Cruises Cruise
Scarlet Pearl Cruises Ha Long
Scarlet Pearl Cruises Cruise Ha Long
Scarlet Pearl Cruises Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a Halong bay cruise. Great views, friendly accomodating staff. One down side is the lack of internet service which was. On existant, and phone data very slow.
Halong is beautiful though.
The whole trip was great experience for a two night package to see Ha Long Bay. The Cruise ship was well appointed and a great base to see the UNECO Heritage site. A few small concerns: the beaches we visited had a lot of rubbish, all boats/ships should invite customers to pick-up the rubbish to help preserve this special environment. Also the ship should have videos and other media which better present the site and environmental goals etc., as this was poring covered by staff.
We were a little apprehensive about booking our bucket list Ha Long Bay cruise with Scarlet Pearl after reading mixed reviews in various platforms but we went ahead with it and went with no expectations.
We were very pleasantly surprised. The pick from our hotel in Hanoi was on time and in a luxury van which was very comfortable.
We did stop at a pearl store on the way but there was zero pressure to buy anything. Check in was smooth and so was the transportation to the boat itself.
Upon arrival we received a very warm welcome. The boat looked very classy and the staff very friendly.
We were celebrating our wedding announcement and they went out of the way to make us feel special. Wendy is an excellent cruise manager. Her entire crew is super friendly and helpful. Very attentive to the passengers’ needs at all times.
Food on the cruise is excellent and so are the drinks. They are very reasonably priced considering this is a cruise ship.
Excursions are all well planned and excellent.
Chris, the assistant manager is very knowledgeable and is very involved.
We also took a private sunset cruise with another couple and that is just fantastic. Tony accompanied us on this cruise and showed off his smart phone camera skills by taking amazing photos.
I can go on and on but this should give you an idea.
I don’t understand the negative reviews. There is nothing negative about this cruise. All positive.
Special shout out to Wendy, Chris, Jessica, James and Tony. Amazing people.
The ship was in really good shape but the staff were just amazing. I do suggest taking the two night cruise like we did. With one night they would be too fast to do everything that we did.
What a wonderful way to see Halong Bay. This boat was head and shoulders better than any other boat we saw in the bay. Felt very special
Colin
Stayed 1 night in Jan 2024
6/10 Okay
Luciana
25 Jan 2024
Liked: Room comfort
Definitely not 5 star
If you are gluten free or celiac, don’t come on this cruise because your breakfast options consist of fruit only and coffee or tea. If you like to have a cup of tea or coffee after your meal, don’t come either because you have to pay for everything on board. They even happily will tell you water is complimentary!
It is definitely not 5 star; the ship is worn and has lots of unsightly patch up jobs.
The staff are gorgeous and make the trip. For the money, it really was very over priced for what it was.
Positives;
The Halong bay environment is gorgeous of course but with many operators, I’d try another organisation.
Dinner was delicious.
The crew was just amazing. All the staff went over my expectations and usually my expectations are high. They made sure my teenager had fun. All the time, I felt that the staff was one step forward of my needs.
Highly recommended !!
LE MY TRANG
Stayed 2 nights in Jan 2024
2/10 Terrible
Marie-Ève
7 Jan 2024
Disliked: Property conditions & facilities
Don’t book this cruise
DON’T BOOK SILVER ROOM and don’t get room 109. The view from the balcony is litteraly a wall! Horrible stay and they did noting to help us… won’t recommend this cruise.
Wendy is a fantastic tour Director. All the staff were fantastic, food was great, The boat itself was outstanding. We had the VIP suite and it was unbelievable! Privacy to die for. In our opinion well worth the extra money. Our friends had a regular room and it was very nice.
Great 2 day/1 night cruise. Food was excellent and staff was very attentive to everyone’s needs. They recognized a birthday in our group which was a nice touch. We highly recommend this cruise.
We had a great experience with Scarlet Pearl Cruises! We did a 3 days - 2 nights trip with round trip limousine transport from Ha Noi. The logistics were managed reasonably well considering the bewildering traffic in Ha Noi Old Quarter where we were picked up. From then on the trip was very smooth.
As Scarlet Pearl Cruises guests, we were welcome to our own lounge at the port, while waiting for our speed boat with other guests. Checking in was a breeze and our luggages were taken care of by the staff, and Phong (the cruise's manager) and Anna (the lead guide) who greeted us were exceptionally charming.
After a calm 30-minute boat ride, we arrived at the cruise. The staff greeted us very warmly from the deck as we boarded. We had a delicious lunch while the cruise makes its way to Lan Ha Bay. The dining room has floor to ceiling glass, and it was an unforgettable experience dining while watching the impressive limestone formations passing by.
In the afternoon we chose to visit Viet Hai village. Riding the bicycle
We loved this cruise on Scarlett pearl . They have a great ecological policy and we even took part in a beach clean/pick up of plastic trash. No plastic bottled water in rooms , glass bottles that staff refill and no useless plastic bathroom items , these were available I’d request eg: if you forgot your toothbrush etc . All staff were lovely and helpful. Great rooms, bedding etc. I would highly recommend ⭐️⭐️⭐️⭐️⭐️