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The staff preparing the pizzas were not wearing gloves during the pizza prep. Bare hands reaching into the containers grabbing cheese and toppings turned us off from ordering. We were also told that the bar couldnt make a pina colada due to no cocunut based liquers. The buffet was very nice and our room was clean. Front desk and shuttle service was very accomidating.

We have stayed here the last few times we have visited Hailey and find it to be much better than any other hotel in the valley. The beds are very comfortable, the rooms are new and clean, the hotel is quiet, breakfast is extensive and great, climate control in the room is excellent, the location of the hotel is perfect. Check in was quick and smooth and the staff are so kind and helpful. The room is always cleaned extremely well when serviced and the rate per night is affordable. There's plenty of parking and it is easy and close access to the hotel. The hotel is located within walking distance of several grocery stores as well as McDonalds and a convenient store. They also have a lil store inside the hotel which was convenient for us on numerous occasions. After a long day we were able to grab a snack and some refreshments right from the lobby. We haven't used the pool or gym but they both are clean and look very inviting. There's literally nothing I can say that's negative. We've stayed here before and this will be our go-to hotel for as long as we visit the valley. It is, without question, the best option if you're staying in the wood river valley.

Nice place dog friendly .. we did have a room with road noise but night traffic was slow ..it did include breakfast 😎👍

Excellent care and attention

Great place to stay…. Easy walk for food and drinks… complementary bikes available for guests

We love this lodge and come here a few times a year. My kids love swimming in the pool and my husband and i love watching from the spa or sweating it out in the sauna. The breakfast is good and rooms are comfy.