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Smile Hotel Hakodate

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Hakodate

View from property
Laundry room
Cleanliness standards
Iron/ironing board, free WiFi, bed sheets
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
20-11 Wakamatsucho, Hakodate, Hokkaido Prefecture, 040-0063
  • Ekini Fish Market
    5 min walk
  • Morning Market
    5 min walk
  • Hakodate City Hall
    9 min walk
  • Hakodate (HKD)
    23 min drive

Room options

View all photos for Triple Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Triple Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Semi Double Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Semi Double Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

About the area

Hakodate

With a stay at Smile Hotel Hakodate in Hakodate, you'll be within a 10-minute drive of Fort Goryokaku and Ekini Fish Market. .This hotel is 0.2 mi (0.4 km) from Morning Market and 0.4 mi (0.7 km) from Hakodate City Hall.

What's nearby

  • Ekini Fish Market - 5 min walk - 0.5 km
  • Morning Market - 5 min walk - 0.5 km
  • Kanemori Red Brick Warehouse - 18 min walk - 1.5 km
  • Hakodate Ropeway - 3 min drive - 2.2 km
  • Fort Goryokaku - 6 min drive - 4.3 km

Getting around

  • Hakodateekimae Station - 2 min walk
  • Hakodate Station - 4 min walk
  • Hakodate Airport (HKD) - 23 min drive

Restaurants

  • ‪回転寿司根室花まる キラリス函館店 - ‬1 min walk
  • ‪おんじき庭本 ハコビバ函館駅前店 - ‬1 min walk
  • ‪箱館ジンギスカン 本店 - ‬1 min walk
  • ‪函館麺屋 ゆうみん - ‬3 min walk
  • ‪らーめん&カレーぱんだ - ‬3 min walk

About this property

Smile Hotel Hakodate

Hotel in Hakodate with a 24-hour front desk and a restaurant
Smile Hotel Hakodate offers 271 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations and toilets with an electronic bidet. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 271 air-conditioned guestrooms. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include electric kettles, housekeeping is provided daily, and irons/ironing boards can be requested.
At Smile Hotel Hakodate, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Smile Hotel Hakodate has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 550 per person
  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 550 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hakodate
Smile Hotel Hakodate Hotel
Smile Hotel Hakodate Hakodate
Smile Hotel Hakodate Hotel Hakodate

Smile Hotel Hakodate Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 87 out of 556 reviews" "
Rating 8 - Good. 237 out of 556 reviews" "
Rating 6 - Okay. 166 out of 556 reviews" "
Rating 4 - Poor. 52 out of 556 reviews" "
Rating 2 - Terrible. 14 out of 556 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean. Lots of dust under the bed and cabinets. Other services and amenities were pretty basic. WiFi speed was extremely slow.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Ruth

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Convenient location to train station
Older Hotel with a great location to train station. Hotel was clean and staff friendly. Breakfast had a wide selection
Stayed 1 night in Feb 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Clean, comfortable, dated.
Clean, comfortable, very convenient - it's directly opposite Hakodate station - and very cheap, but the rooms and foyer are very dated and the hotel is undeniably worn around the edges. You get what you pay for, and it's excellent value.
Stayed 2 nights in Jan 2020

6/10 Okay

Ton, Thailand

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location but the wall room is not think enough to protect the voice from neighbor.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good to have parking for hotel resident for a cheap price
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room feels old and unhygienic. There is even a smell in the bathroom.
Stayed 1 night in Jan 2020

6/10 Okay

Mary, Singapore

Liked: Staff & service, amenities
As this is a Budget and old hotel, not high expectation but the corridor smells bad. Besides from that the room is alright. The location of the inn is wonderful, if you are taking JR or bus , it is RIGHT opposite the front door of the station. Free parking if you are driving. Walking distance to the popular seafood market (food which only open from 6am -2pm). So it’s a slight problem for dinner.
Stayed 1 night in Dec 2019

8/10 Good

YKSFFA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is near the Hakodate station, staff is mindful the room is clean this hotel is on the average, well to stay
Stayed 1 night in Jan 2020

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than i expected
good location and friendly staff
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
The room was dirty and smell bad. A lot of dust every where in room even on bed sheet. it seem like sleep in the store room. We booked for 3 nights but The smell was so bad so we decided to move out to new hotel. Very depress of this hotel.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water heater is very bad. Location and price ok. Won’t recommend
Stayed 2 nights in Dec 2019

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not leave smiling
Unfortunately the room had a really strong cigarette smell even though we were in a non smoking room. The hallway stunk of cigarettes all the time. The bathroom was soo small you hit everything around you and the room is in serious need of upgrade. The only good point was service at reception was good as expected.
Stayed 1 night in Dec 2019

6/10 Okay

chen

Travelled with family
Liked: Cleanliness, staff & service
the room is small
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central location. The only short coming was that the internet connection is VERY slow. I would consider staying with them again if I make it to Hakodate in the future.
Stayed 2 nights in Aug 2019

8/10 Good

clayton

Liked: Staff & service
Was ok, fits a budget
This is an older hotel that fits the budget. The walls and ceiling look to be repainted but the carpet comes up in patches and the hall way has numerous stains. It seems many business travelers and late night drinkers stay here. It is conveniently across the jr station and near the morning market. The bathroom is passable but feels cramped as the same water faucet is used for the sink and the tub. Laundry gets crowded and the dryers aren't very good
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
average, but fantastic bed
Excellent - comfortable bed, location (in front of the station) Good - breakfast, reasonable price Not so good - small bathroom, old buildings. Needs new wall paper or a coat of paint
Stayed 1 night in Jul 2019

8/10 Good

Robert

Liked: Staff & service
Convenient hotel for train travellers.
Across the road from the station... very good hotel for the price. So convenient to arrive and leave town on the train. Central to explore the city.
Stayed 1 night in Jun 2019

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, laundromat available
Stayed 1 night in Jun 2019

6/10 Okay

Yoko

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. Very simple breakfast. Staff could only speak little English. Room was clean and good.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very well location you can travel by tram or jr or bus not over 3 minutes
Stayed 2 nights in May 2019

8/10 Good

Suzanne

Liked: Staff & service
Good location and good view
Good location but hotel seems run-down. Can see the wear and tear in many areas. The bedsheets may not be cleaned well as we were itching the whole night. Paid for breakfast but it was simple fare. The view from the room showed the JR station and Mount Hakodate. Walking distance to the morning market and the JR Station. Parked the car at the nearby designated space owned by the hotel for a minimal fee but the carpark was not paved (pebbles and stones lined), so if you are rolling your luggage, be prepared for some difficulties and probably damage.
Stayed 1 night in May 2019