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 Hakone •1 Room
 Hakone • 1 Room
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Hakone Hisui

4.0 out of 5.0 Top Property
837 Sengokuhara, Hakonemachi, Hakone, Kanagawa-ken 0508 283 858
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Smoke Free
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Get an overview of this hotel
Upscale spa hotel near Pola Museum of Art

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
24-hour front desk

When you stay at Hakone Hisui in Hakone, you'll be in the mountains, within a 5-minute drive of Pola Museum of Art and Ōwakudani. This upscale hotel is 4.1 mi (6.6 km) from Hakone Kowakien Yunessun and 7.5 mi (12.1 km) from Lake Ashi.

Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a vending machine.

Satisfy your appetite for dinner at the hotel's restaurant, ICHIYUU, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages spoken

  • English

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Hakone Hisui

837 Sengokuhara, Hakonemachi, Hakone, Kanagawa-ken 250-0631

Hotel Amenities

Hotel Amenities

  • Lift
  • Shopping on site
  • Total number of rooms - 8
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Terrace
  • Karaoke
  • Free breakfast (local cuisine)
  • Water dispenser
  • Vending machine
  • Covered parking
  • Uncovered parking
  • Wheelchair accessible: No

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Hakone Hisui offers 8 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Fridge
  • Minibar
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Free bottled water
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Individually furnished
  • Individually decorated
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • No housekeeping
  • Toilet with electronic bidet
  • Deck or patio

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:00 AM.

ICHIYUU - This restaurant serves breakfast and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to do

  • Hot springs on site

Spa Services

  • Body treatments
  • Facial treatments
  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 8 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Debit cards not accepted

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Hotel Names

  • Hakone Hisui
  • Hakone Hisui Inn
  • Hisui Inn
  • Hakone Hisui Hotel
  • Hisui Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children may not be eligible for complimentary breakfast.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions.

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