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The Maids Head Hotel

4.0 star property

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property amenity
Property entrance
Exterior
Premium bedding, individually decorated, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich Castle
    ‪11 min walk‬
  • Carrow Road
    ‪18 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Interior

St Giles House Hotel

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (256)
The price is NZ$264
for 1 room
includes taxes & fees
9 Apr - 10 Apr
St Giles House Hotel

About the area

Norwich

With a stay at The Maids Head Hotel, you'll be centrally located in Norwich, steps from Elm Hill and Tombland. .This hotel is 0.1 mi (0.1 km) from Norwich Cathedral and 1 mi (1.7 km) from Norwich Castle.

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 11 min walk - 1.0 km
  • Norwich Theatre Royal - 12 min walk - 1.1 km
  • Carrow Road - 18 min walk - 1.6 km
  • University of East Anglia - 7 min drive - 4.8 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Hotel with a 24-hour front desk, steps from Elm Hill
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 84 individually decorated guestrooms, featuring iPads and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.
Grab a bite to eat at WinePress at Wensum, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, N. Tazewell

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at about 10am and check in is 3pm. They put our bags in storage and we went to get something to eat. About 1:30 we returned to check on the room. It was ready and they had already moved our bags to the room. The room was well serviced each day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Graham

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel only let down by luke warm brekkie
The hotel is lovely. The rooms are very good and the heating system is simple to use.the staff are all lovely. Breakfast could be improved. The cooked breakfast is buffet style and the products they use seem great quality but as it’s all in warming trays, it’s actually cold or lukewarm at best. Thus hotel would be perfect if the breakfast was cooked for you rather than dive buffet style.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel
Great hotel, friendly staff
Stayed 1 night in Dec 2024

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very central location and free bike hire!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nothing to criticise. Felt we were well looked after from moment of arrival to departure. Rooms recently redecorated, comfortable and spotless. Would definitely return if in Norwich
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and efficient welcome. Great facilities, fantastic location
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Stayed 1 night in Dec 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, clean tons and very helpful staff. Problem was the noise. There was a party in the evening and you could hear the music from the room so had to go out until well after midnight. Other noise issues - it’s a long tone since I’ve stayed in a room where the walls are so thin you can hear snoring from a neighbour 😱
Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely old hotel. Clean with a buffet style breakfast. Parking available.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in a perfect position in the city centre. Very friendly staff and nice breakfast. Ate in the restaurant too and the meal was excellent. Will definitely stay again .
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Very well positioned hotel.
Very well positioned hotel right near the cathedral with a good restaurant and traditional bar onsite.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Business traveller, Travelled with partner
Liked: Amenities
They dont take cash. Really dumb for tourists who want to use cash
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Superb location near Norwich Cathedral. Lovely characterful old building complex which was spotless. Friendly staff and a decent breakfast buffet (just steer clear of the awful ketchup and brown sauce). However , if you are going to put an iPad in each room which supposedly has guest information, then make sure it's charged for use. I reported this on the day of arrival, and it was not rectified over the next three days. Whichever stylist or designer thought it was a good idea to have the whole surface of the bathroom mirror dotted with simulated tarnish should be sacked immediately and banned from making any other stupid style over function choices.
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

8/10 Good

mark

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, but not in the summer!
When we arrived we were told we'd been upgraded to a suite, which was a lovely surprise (The Sefton, room 5). What a gorgeous room! Charming character with views to the cathedral. Room was large with plenty of storage. Downsides were spiral staircase and room was very warm, so wouldn't recommend for a summer stay! We had to have the windows open, which then meant you got all the traffic noise and people leaving clubs and pubs. There is no aircon. The bed was super comfortable. The staff were friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

AMDISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back again
Back again, always use ths hotel when we visit Norwich for gigs & shows, never fails
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Stayed 1 night in Nov 2024