This is my second stay at this fantastic hotel. The staff are excellent and professional. The rooms are well appointed, comfortable, and tastefully decorated. The windows are large, offering great views. On my first stay, I faced the Citadel and this time I faced Scotiabank Centre which still gave me a view of the Citadel as well as a glimpse of the harbour. The bed and pillows are quite comfortable. There is a bar fridge ($) as well as a separate mini fridge, a nespresso machine, kettle, real glasses, snacks ($), an ironing board and iron, and a safe. The bathroom is beautiful too with a separate toilet area, a shower with both a rain head as well as a wand, good quality hair dryer, great towels, comfie bathrobes. The only disappointment was that they now have Sandman hotel brand shampoo, conditioner, and bar soap instead of the full array of Gilchrist & Soames products (they do still have G & S bath/shower gel and also lotion). There is also an outdoor hot tub and seating area on the 7th floor. The location of this hotel cannot be beat - walking distance to many attractions, restaurants, bars, shopping, car rental.