When booking this hotel I was a bit nervous due to all the terrible reviews the hotel got. However we ere pleasantly surprised when arriving. Its a little outside the city but there is a direct bus that takes you to city center and train station, about 2,30 euro each way. Not bad at all! The front desk lady was extremely nice and helpful with all the tourist questions and info we asked about, breakfast was the normal european style, very good. Our room was nice, the only couple downsides I would comment about was it was a bit hot on the top floor, but we just kept our balcony door open and upon arriving we found hair all our bathroom floor and towels.. other then that it was great! I would recommend this hotel to family and friends