With a stay at Okura Act City Hotel Hamamatsu, you'll be centrally located in Hamamatsu, within a 15-minute drive of Lake Hamana and Act City Hamamatsu. .This luxury hotel is 0.1 mi (0.2 km) from Hamamatsu Museum of Musical Instruments and 0.3 mi (0.5 km) from Hamamatsu Science Museum.
What's nearby
Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
Act Tower - 2 min walk - 0.2 km
Hamamatsu Observation Deck - 3 min walk - 0.3 km
Hamamatsu Castle - 2 min drive - 1.8 km
Hamamatsu Arena - 3 min drive - 3.3 km
Getting around
Hamamatsu Station - 8 min walk
Chubu Centrair Intl. Airport (NGO) - 116 min drive
Restaurants
フレッシュネスバーガー浜松アクトシティ店 - 5 min walk
マイン・シュロス - 3 min walk
フィガロ - 2 min walk
珈琲館浜松アクトプラザ店 - 1 min walk
中国料理桃花林 - 1 min walk
About this property
Okura Act City Hotel Hamamatsu
Luxury hotel connected to the convention center in Naka Ward with 5 restaurants
Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with safes and slippers. Televisions come with pay movies.
Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 322 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. This hotel also features wedding services and a banquet hall.
Enjoy Italian cuisine at レストラン フィガロ, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
レストラン フィガロ - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
中国料理 桃花林 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
和食堂 山里 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
鉄板焼 さざんか - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ - This café serves light fare only. Open daily.
Room service (during limited hours) is available.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (JPY 1000 per night; includes in/out privileges)
Motorhome/coach/lorry parking (subject to charges) on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2600 for adults and JPY 1500 for children
5 restaurants and 1 coffee shop/cafe
Room service available
Restaurants on site
レストラン フィガロ
中国料理 桃花林
和食堂 山里
鉄板焼 さざんか
ザ・シーズンカフェ
Family friendly
Corner/local shop
Fridge
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Corner/local shop
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Porter/bellhop
Wedding services
Business services
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs available on site
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bidet
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
Films for purchase
TV
Food and drink
Fridge
More
Desk
Iron/ironing board (on request)
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1500 for children
Self parking fee: JPY 1000 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 6 years old are not allowed in the spa tub, and guests under 7 years old are only allowed in the swimming pool with adult supervision
Property is also known as
Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu
Okura Act City Hotel Hamamatsu Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable.
I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
The hotel is conveniently located close to the JR Hamamatsu station and the bus terminal. The staff was friendly and quick to support. The interior of the hotel has a sort of regal, grandiose and mid 1990s decor. The room I stayed in was reasonably large, 1 king size bed, but the furniture, electronics and bathroom is a bit dated when compare to some of the contemporary hotels in Tokyo and Kyoto. I didn’t try the restaurants in the hotel as there were many eating options around the hotel.