See all properties
Save

25hours Hotel Altes Hafenamt

Photo gallery for 25hours Hotel Altes Hafenamt

Exterior
Cocktail bar
Sauna
Front of property
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Osakaallee 12, Hamburg, HH, 20457
  • Miniatur Wunderland
    ‪10 min walk‬
  • Hamburg Cruise Center
    ‪11 min walk‬
  • Elbe Philharmonic Hall
    ‪17 min walk‬
  • Hamburg (HAM)
    ‪40 min drive‬

Room options

View all photos for Extra Large

Extra Large

Extra Large

  • Sleeps 2
  • 1 Double Bed

View all photos for Medium

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Medium

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Large

  • 36.4 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Breakfast, lunch, dinner served; local cuisine

25hours Hotel HafenCity

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is NZ$370
for 1 room
includes taxes & fees
19 Apr - 20 Apr
25hours Hotel HafenCity

About the area

Hamburg

With a stay at 25hours Hotel Altes Hafenamt, you'll be centrally located in Hamburg, steps from International Maritime Museum and within a 10-minute walk of German Customs Museum. .This eco-certified hotel is 0.5 mi (0.8 km) from Hamburg Cruise Center and 0.5 mi (0.8 km) from Traditional Ship Harbour.

What's nearby

  • International Maritime Museum - 2 min walk - 0.2 km
  • Hamburg Dungeon - 10 min walk - 0.9 km
  • Miniatur Wunderland - 10 min walk - 0.9 km
  • Hamburg Cruise Center - 11 min walk - 1.0 km
  • Elbe Philharmonic Hall - 17 min walk - 1.4 km

Getting around

  • Überseequartier Station - 4 min walk
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Fleetschlösschen - ‬4 min walk
  • ‪Wildes Fräulein - ‬2 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk
  • ‪Campus Suite - ‬6 min walk

About this property

25hours Hotel Altes Hafenamt

Eco-certified hotel with a sauna and a 24-hour front desk
25hours Hotel Altes Hafenamt offers 49 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at NENI serving guests of 25hours Hotel Altes Hafenamt. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
NENI - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Boilerman Bar - This cocktail bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boilerman Bar
  • NENI

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

25hours Hotel Altes Hafenamt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 400 reviews
Rating 8 - Good. 82 out of 400 reviews
Rating 6 - Okay. 21 out of 400 reviews
Rating 4 - Poor. 7 out of 400 reviews
Rating 2 - Terrible. 3 out of 400 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

STACEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!

10/10 Excellent

Thanh Nhu, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, NY

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service

4/10 Poor

Jon

Business traveller
Disliked: Cleanliness, staff & service
How not to treat a guest
I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in Hamburg
We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Stayed 1 night in Sep 2023

4/10 Poor

Marina

Stayed 3 nights in Apr 2023

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Stayed 1 night in Mar 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel!!!
Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Klaus

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Camille

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm feeling. Excellent location. Large and comfortable room.
Stayed 9 nights in Mar 2022

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Feb 2022

10/10 Excellent

Amy

Stayed 2 nights in Feb 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t fault this hotel! It’s quirky and cool but with a real feeling of comfort. Amazing bar and restaurant and in a great location. I’ve stayed at the Munich 25hours which prompted me to look into this - each hotel is very individually designed. Free mini bar is a nice touch. Can’t wait to return next year!!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, in großartiger Lage - auf jedes Detail wurde geachtet.
Stayed 2 nights in Jul 2020

10/10 Excellent

Anne

Stayed 3 nights in Feb 2020

10/10 Excellent

Alex, Washington DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with particular style. Very nice breakfast and restaurant.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool atmosphere , up to date facilities , convenient location
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We really liked that hotel! Very friendly and helpful staff! The room was very comfortable, nice bathroom with a separated toilet. Oh and you have access to your own portable music box plus you can borrow a bag during your stay and if you’d like you can order room service. The food/ breakfast is provided by the in-house located restaurant Neni, which is serves really nice Arabian-Mediterranean food.
Stayed 1 night in Jan 2020

10/10 Excellent

Ralf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Description of the Hotel is very accurate and then some....
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. The restaurant and bar decor was fantastic. The rooms were lovely and comfortable. The female reception staff were extremely helpful. The male reception staff, with one exception ( Christian) were surly and very unhelpful. The hotel is located in a great area in the middle of the old warehouse district. Transport very close by. Would definitely stay there again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019