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Room type Options Nightly price Book
Standard Room
Room with view
21 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 2 Single Beds
Room with view
20 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Queen Bed
Room with view
23 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Standard Room, 1 Queen Bed, Accessible, Courtyard View
23 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 Queen Bed
Room with view
41 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 Queen Bed, Courtyard View
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Queen Bed
Room with view
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel with a fitness center connected to the convention center in Hamburg

Popular property highlights

Free WiFi
Pets allowed
Business centre
Smoke-free property
24-hour front desk

With a stay at Holiday Inn Hamburg - Hafencity, an IHG Hotel, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg Cruise Center and Miniatur Wunderland. This hotel is 2.4 mi (3.8 km) from Reeperbahn and 1.2 mi (2 km) from Elbe Philharmonic Hall.

Make yourself at home in one of the 268 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Be sure to enjoy recreational amenities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.

Stop by the hotel's bar/lounge, Open Lobby, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Holiday Inn Hamburg - Hafencity, an IHG Hotel

Ueberseeallee 15, Hamburg, Hamburg 20457

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 268
  • Number of floors - 7
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 3
  • Snack bar/deli
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Banquet hall
  • Vegetarian breakfast available
  • Rooftop garden
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • No accessible shuttle
  • Number of accessible parking spaces 2
  • Registration desk height (inches) - 35
  • Registration desk height (centimetres) - 90
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 99
  • Stairwell handrail height (inches) - 24
  • Stairwell handrail height (centimetres) - 61

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Italian
  • Spanish
  • Turkish
  • Urdu

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Holiday Inn Hamburg - Hafencity, an IHG Hotel offers 268 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

  • Air conditioning
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Wireless internet access
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Laptop-friendly workspace
  • Recycling
  • Closed-captioned TV
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches
  • Area rug/s in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals on site

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 25 per pet, per night
  • Dogs only
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 17

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Holiday Inn Hamburg Hafencity Hotel
  • Holiday Inn Hamburg Hafencity

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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