With a stay at Hotel Hafen Hamburg in Hamburg (Hamburg-Mitte), you'll be steps from St. Pauli Piers and 9 minutes by foot from Reeperbahn. .This hotel is 1.5 mi (2.4 km) from Miniatur Wunderland and 1 mi (1.7 km) from Elbe Philharmonic Hall.
What's nearby
St. Pauli Piers - 2 min walk
Reeperbahn - 9 min walk
Fish Market - 18 min walk
Miniatur Wunderland - 19 min walk
Elbe Philharmonic Hall - 3 min drive
Getting around
Landungsbrücken Station - 2 min walk
Michaeliskirche Hamburg Station - 10 min walk
Hamburg Airport (HAM) - 16 min drive
Restaurants
Tanzende Türme - 5 min walk
Brücke 10 - 3 min walk
NORDSEE Hamburg Landungsbrücken - 2 min walk
Imbiss-Eck - 2 min walk
Clouds - 4 min walk
About this property
Hotel Hafen Hamburg
Hotel with a 24-hour front desk, steps from St. Pauli Piers
Hotel Hafen Hamburg offers 380 accommodations with minibars and safes. 32-inch Smart televisions come with satellite channels.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 380 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite to eat at Restaurant Port, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant Port - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Tower Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Covered self parking on site (EUR 25 per day)
Limited on-site parking
Height restrictions apply for on-site parking
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 27 for adults and EUR 13.50 for children
1 restaurant
1 bar
Room service available
Restaurants on site
Restaurant Port
Tower Bar
Things to do
Bike rentals
Billiards/pool table
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Newspapers in reception
Reception hall
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Business services
Meeting rooms
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 71
Front entrance ramp
Hand-held shower head
Height-adjustable showerhead
Magnifying mirror
2 steps to reach property
Well-lit path to entrance
More
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Locally owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bed sheets
Heating
Hypo-allergenic bedding
Bathroom
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Entertainment
32-inch smart TV
Satellite channels
Food and drink
Minibar
More
Energy-saving switches
Iron/ironing board (on request)
LED light bulbs
Phone
Safe
Soundproofing
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.50 for children
Covered self parking fee: EUR 25 per day
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg
Hotel Hafen Hamburg Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very nice hotel in a great location. The only issue was that it was very hot when I was there, and there is no air conditioning. But, the staff moved me to a different area of the hotel where the room was a bit cooler.
Typical old hamburg hotel, hotel garage is convenient for very small cars only, no suv, stuff was very friendly and helpfull, old style hotel, for someone like me who loves it
Rude staff, they don’t know their job very well, customer service 0, they didn’t check us in on time (at 3pm) and asked us to return later, we had a job to do and in our return at 11pm, they allocated wrong rooms (against what we paid for and asked) and said we cannot changed it and if you don’t like, you can go to another hotel. Simple! Without saying sorry! Dont expect a nice room with any view, it is a waste of money!
I chose to stay here because it was very close to the water and had seemingly great views. It was a very close distance to the tour boats and has large stairs leading down to the river. It is a very cool property. When booking, I looked at each room and selected this one because it was the only room showing a balcony and river view. When we checked in, I was given a room with no view at all. Somewhat deceived, I called the desk and she had one to switch me into saying I had the choice (I didn’t have any choices at booking.) but I appreciated how easy it was to get what I thought I paid for! The hotel is full of fascinating maritime decor and unique pieces of history - we loved to admire the lobby and hotel bar. Parking our car was pretty in the ramp, and was located directly underneath our hotel tower.
The only thing I’m bummed about it that given how I booked this hotel for the view, the tower bar was the largest part of that. It was a big draw. My ancestors emigrated out of this harbor so the view was important to me! The tower bar was closed for maintenance the two evenings we were there… we weren’t even allowed to look at it. Had I known, I would have chose a different hotel honestly.
We certainly still enjoyed our stay; but we only stayed two days and one night so I was trying to make the most of it. I would recommend this hotel, and stay there again if we had access to all of the treasures.
I didn't feel I got our monies worth. No air conditioning meant opening the window and hearing the train just yards from your window. The staff was fine.
Rebeca
Stayed 2 nights in Jun 2023
4/10 Poor
Kim Koay
Travelled with family, Business traveller
8 Jun 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
shower area too small, bad design after shower whole bath room floor wet, slippy and dagerous for guest if he/she didn't walk properly may cause injure.
.
This place was great! Excellent location with amazing views from the restaurant and Tower Bar. Many bars and restaurants in a short walking distance. The Hard Rock Cafe is just down the hill, on the Landbrucke. The Reeperbahn is a short walk and has many bars and restaurants. The room even had a apple provided every day to keep the doctor away. The apple was literally on a stand with that saying below it. How cool is that? I highly recommend this hotel.
Comfy bed, friendly and helpful staff. Nice touches in the room and very clean. The only downside for me as a Brit is they didn’t have a kettle for a cuppa. But other than that very good value.
Verified traveller
Stayed 1 night in Jan 2023
6/10 Okay
Nicholas
Travelled with partner
28 Nov 2022
Liked: Cleanliness, staff & service
Good location. Small rooms. Nice lobby area and bar.
Window was 75 feet from noisy and squeaky commuter train. Windows we’re open as there is no air conditioning. Could only sleep when train was not running between 12:30 am and 5:30am.