There is no elevator, and rooms up to the 4th floor.Approachable via winding, narrow stairs. with luggage it's a challenge and not safe from falling down. After I managed to climb to 4th floor, I figured no heat from wall heater nor from the one in the bathroom. Went back to the receptionist...mind you...below the first floor and complained. The guy said to wait 15 min. So I climbed back up again and waited for 30 min. Still ice cold. Climbing down again, asking for a different room with working heater. Now he cranked out a double room on 1st floor, but bathroom only available across the floor, not en Suite. So I agreed, and there was no discount offered for the hassle. On the end I was drenched in sweat from all the climbing up and down. I also noted there was no cup available for brushing teeth...not in the bedroom and not in the bathroom. All in all, I wont book this hotel again. Imo an affordable price doesn't justify inferior service or facility.