With a stay at Motel One Hamburg - Alster in Hamburg (Hamburg-Mitte), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. .This eco-certified hotel is 2.1 mi (3.4 km) from Elbe Philharmonic Hall and 2.9 mi (4.7 km) from Reeperbahn.
What's nearby
Hamburg City Hall - 4 min drive - 2.7 km
Miniatur Wunderland - 5 min drive - 3.3 km
Elbe Philharmonic Hall - 5 min drive - 3.5 km
Hamburg Cruise Center - 5 min drive - 3.4 km
Reeperbahn - 7 min drive - 4.7 km
Getting around
Lohmuhlenstrasse U-Bahn - 2 min walk
Hamburg Central Station - 13 min walk
Hamburg Airport (HAM) - 22 min drive
Restaurants
Öz Urfa Kebap Haus - 5 min walk
Slut Club - 5 min walk
Pars Restaurant Hamburg - 2 min walk
Café Türkis - 3 min walk
La Famiglia - 6 min walk
About this property
Motel One Hamburg - Alster
Eco-certified hotel with a 24-hour front desk and a bar
Motel One Hamburg - Alster offers 460 accommodations with hair dryers and blackout drapes/curtains. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 460 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace.
Grab a bite from the snack bar/deli serving guests of Motel One Hamburg - Alster. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Covered parking on site (EUR 20 per day)
Limited on-site parking
Food and drink
Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
A bar/lounge
Snack bar/deli
Things to do
Bicycle rentals
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
On a river
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 16.90 to 17.90 for adults, and EUR 0 to 17.90 for children
Covered self parking fee: EUR 20.00 per day
Pet fee: EUR 15.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg
Motel One Hamburg - Alster Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed one night and it was a comfortable stay.
Here are the pros and cons for me:
Pros:
-The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early.
-Hotel and the room were very clean.
-It is located very close to a metro station, the area is fairly decent and not far from the city centre.
It was a cold winter day. The room was quiet.
Cons:
There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before.
I did not see any bins in the room and had to use the toilet bin for my rubbish.
The room did not have a wardrobe. There was a basic rack however.
I expect the above basic room facilities of a hotel in this class.
Will I stay again? Only if I have to and found no better options.
Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
very clean modern hotel and only 50 meters from train stop
well run and provided a good place to stay. not in heart of city but only 5-10 mins by u Bahn which is very cheap to get around
The rooms are small but efficient and clean. The bar is trendy but understaffed for the numbers of patrons at least nights I was there. They were slow in serving. But overall a good location.
Great hotel in a great location. Easy access to the underground. Breakfast was delicious and well-priced. Parking on-site made arrival and departure easy.
Only stayed overnight.
The motel one standard is very high as usual. and it is not the first time i was using them.
I was bit dissapointed that I called 2 times in space of 15 min. before arrival to hear about parking in the area and nobody answered, although there were 5 people at the front desk. Arrived late and check in took some time due to training of new employee.
There are more then 15 floors of this motel one, but somehow we got the smallest room possible.(maybe ever for a double room).
Not the greatest motel one stay but you cant be lucky every time.
The hotel asked of we wanted to add breakfast to our stay which we did and then made us pay separately for it. The breakfast was very lacklustre, cereal and sandwich makings. The room was extremely tiny with very little room to walk or sit in. There was no phone available even at the front desk for local calls and there was no printer available either. No vending machines bit the bar was open 24hrs with very overpriced food and drinks.
I liked the hotel, but had to pay 21 euro extra using my credit card because the receptionist asked if I wanted to pay in my own currency and I thought why not, it would be easiere to calculate with. She did however not tell me that it would cost 21 euro extra in a virtual "currency exchange". When I found out I asked them to return the purchase since I hadn't been told this would happen. This was apparantly not possible., which of course is complete rubbish. 21 euro right out the window...
The neighborhood is basicly only with Muslim stores. It was a bit like China town just with muslims.. we found a great Turkish restaurant though with great meats (but no beer, since it was muslim)
The room was good and the beds very comfortable. The breakfast buffet was okay, but there were only bread and cereal. I expected some scrambled eggs and bacon or other hot dishes.
Overall it was ok, but I wont be returning to that particular hotel.
+ Bio-certified Joghurt, butter and milk @breakfast
+ several supermarket and pharmacy in the surrounding area
+ directly @ bus and U-Bahn station
- Very small room, very small bathroom
- No fresh fruits, only canned fruit salad @breakfast
- no electric water heater
- Bed too smooth for me