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Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Lunch and dinner served
View from property
Superior Room, 2 Queen Beds (Park View)
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • McMaster University
    ‪18 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Hampton Inn & Suites by Hilton Burlington Toronto

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (696)
The price is NZ$217
for 1 room
includes taxes & fees
27 Mar - 28 Mar
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About the area

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 5-minute walk of Lake Ontario and Spencer Smith Lakefront Park. .This eco-certified hotel is 11.6 mi (18.7 km) from McMaster University and 0.2 mi (0.3 km) from Burlington City Hall.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington Art Centre - 7 min walk - 0.6 km
  • Royal Botanical Gardens - 10 min drive - 9.2 km
  • FirstOntario Centre - 14 min drive - 15.9 km
  • McMaster University - 18 min drive - 18.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 22.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5005 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1146 out of 2156 reviews
Rating 8 - Good. 539 out of 2156 reviews
Rating 6 - Okay. 260 out of 2156 reviews
Rating 4 - Poor. 109 out of 2156 reviews
Rating 2 - Terrible. 102 out of 2156 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The hotel advertised a hot tub, but signs at floor level and in the elevator have the hot tub line scribbled out with black marker. The pool level flooring is warped and covered in duct tape. Parking costs an additional $15/ day that was not advertised, and parking is limited and/or full evenings and weekends.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was great! It took us some time to figure out if the blinds close…I wonder if anyone else had this problem. They do in fact close, haha. Anyway, would stay again :)
Stayed 1 night in Nov 2024

6/10 Okay

Joyce

Travelled with family
Liked: Staff & service
Front desk staff were amazing - so friendly. The room had a wonderful view. The overall room looked like it needs a refresh. Stains on the walls and visible dust. Mattress was also not comfortable- noticeable sag in the middle. Price was great for this location.
Stayed 1 night in Dec 2024

10/10 Excellent

Ainslee

Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice and clean, staff are friendly. Its convenient to all amenities. I find your sweet shop outrageous in prices. A very tiny nag of chips, like halloween size for 3.00$
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

4/10 Poor

Barbara

When I arrived there was nobody staffing the front desk. I needed to wait for quite a while before anyone appeared. The restaurant closed early due to a lack of customers. The staff was willing to provide a salad and gave me 30 minutes from the time of ordering to leave. She did, however, allow me to take my wine glass to my room which was greatly appreciated at $20 per glass. The room had its curtains drawn because there were extraordinarily bright lights shining into the room all night. The windows could not open. I had hoped for a wonderful hotel experience and was disappointed to have a mediocre one instead.
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
The tv needs to be upgraded.
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great variety of shops.
Stayed 1 night in Dec 2024

6/10 Okay

kristen

Travelled with family
No parking…I had to pay 15$ for parking and I had to circle for 20 mins to find a spot.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Thank you for allowing us to bring our dogs too. We would definitely recommend this hotel to others and plan to come back again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Lora, Chatham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, convienant, nice area for walking
Stayed 2 nights in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view of the lake & so convenient for getting around.
Stayed 1 night in Nov 2024

10/10 Excellent

Mim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay
Always appreciate staying here by the water. The staff are always friendly, the rooms comfortable and it feels safe. REALLY appreciate the gluten free bread and some other options at breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculately clean waterfront hotel in the heart of downtown Burlington.
Stayed 4 nights in Oct 2024

10/10 Excellent

dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Seems it’s on its way out as the TV was antenna only. I was there in the off season but bathroom fans and such were old and in need of update or repair.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Dec 2024
Room was clean. Cons were the pool was very cold and room pillows and pool towels were hobbit sized (child sized!)
Stayed 1 night in Nov 2024

6/10 Okay

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great views and friendly staff. Not so great: Inconsistent messaging re: check out time and lumpy beds and tv without a tv guide.
Stayed 1 night in Nov 2024