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Ascott Raffles City Hangzhou

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Raffles City Hangzhou

Interior
In-room safe, individually decorated, individually furnished, desk
Lobby
Full-sized fridge, microwave
Daily buffet breakfast (CNY 85 per person)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang
  • Raffles City Hangzhou
    17 min walk
  • MIXC Mall
    18 min walk
  • Hangzhou Grand Theatre
    1 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    27 min drive

Room options

Similar properties

Exterior

Conrad Hangzhou

Pool
Hot tub
Spa
Parking included
4.9 out of 5, Exceptional, (62)
The price is NZ$288
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Conrad Hangzhou

About the area

Hangzhou

With a stay at Ascott Raffles City Hangzhou, you'll be centrally located in Hangzhou, within a 10-minute drive of West Lake and Raffles City Hangzhou. .This hotel is 0.6 mi (0.9 km) from Hangzhou City Planning Exhibition Hall and 0.6 mi (0.9 km) from MIXC Mall.

What's nearby

  • MIXC Mall - 18 min walk
  • Hangzhou Olympic Sports Center - 5 min drive
  • West Lake - 5 min drive
  • Hangzhou China Silk Town - 7 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Hangzhou Station - 11 min drive
  • Jiangjin Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪怡乡春竹 - ‬17 min walk
  • ‪仙踪林 - ‬2 min walk
  • ‪禾绿回转寿司 - ‬5 min walk
  • ‪面包新语 - ‬11 min walk
  • ‪三上日本料理 - ‬7 min walk

About this property

Ascott Raffles City Hangzhou

Central hotel with free parking connected to a shopping center in Hangzhou
Ascott Raffles City Hangzhou offers 180 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 180 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided on weekdays only.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Ascott Raffles City Hangzhou has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Pick-up airport shuttle (surcharge) from 9 AM to 6 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CNY 85 for adults and CNY 43 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Full-sized fridge
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities

Business services

  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Dining room
  • Free bottled water
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 85 for adults and CNY 43 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Raffles City Hangzhou Aparthotel
Ascott Raffles City Hangzhou
Ascott Raffles City Hangzhou Hotel
Ascott Raffles City Hangzhou Hangzhou
Ascott Raffles City Hangzhou Hotel Hangzhou

Ascott Raffles City Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, room comfort
Couldnt ask for more.
Had a beautiful full serviced apartment. Very comfortable. Property was stunning, but best of all was the shopping mall below and the metro stops just across the street. Was able to get around town without a car very easily. The service was pleasant, but being a frequent traveler, I do not ask for much. Easy check-in. It is in a higher end part of town. Very clean and safe.
Stayed 4 nights in Dec 2020

10/10 Excellent

Yuk Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and facilities as a service apartment
Stayed 1 night in Sep 2019

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, big rooms!
Very nice place, big rooms!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for business and extended staying travelers.
Stayed 4 nights in Apr 2019

10/10 Excellent

RAVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Sum Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent in every ways ! Love !
Stayed 3 nights in Jan 2019

8/10 Good

Hu

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
3泊滞在しました。滞在中ルームクリーニング、ベットメイキングして頂きましたが杜撰極まりなかった。ゴミ箱のゴミはそのまま、ベットはしわしわのまま。朝一シャワーはぬるま湯しか出ません。
Stayed 2 nights in Jan 2020

10/10 Excellent

HYESUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Brillant hôtel, best hôtel of 2019 for me:)
Stayed 2 nights in Oct 2019

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
ロケーションも良く、部屋の清掃も行き届いており快適に過ごせました。
Stayed 3 nights in Nov 2019

8/10 Good

Haruhisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación, limpieza impecable y muy cómodo. Buena relación calidad precio
Stayed 1 night in Sep 2019

10/10 Excellent

Philippe, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hébergement.
Superbe chambre moderne et propre, on s'y sent très a l'aise.
Stayed 2 nights in Sep 2019

10/10 Excellent

MOU SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很好，地板再清潔一些就更好。
Stayed 2 nights in Jul 2019

10/10 Excellent

huiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Takanao

Liked: Staff & service, room comfort
Stayed 1 night in May 2019

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stunning view nice location good services good swimming pool
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置在新區，所以周邊配套很好，有大型商場，很方便，酒店亦很新，所以很乾淨，房間寬敞舒適
Stayed 2 nights in Apr 2019